Holiday Inn Downtown Memphis, an IHG Hotel

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Holiday Inn Downtown Memphis, an IHG Hotel

Holiday Inn Downtown Memphis, an IHG Hotel

3.0 star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
160 Union Ave, Memphis, TN, 38103

Explore the area

  • Popular LocationBeale Street5 min walk
  • Popular LocationFedEx Forum8 min walk
  • Popular LocationNational Civil Rights Museum at the Lorraine Motel14 min walk
  • AirportMemphis, TN (MEM-Memphis Intl.)17 min drive

Choose dates to view prices

About this area

Memphis

Holiday Inn Downtown Memphis, an IHG Hotel is located in Downtown Memphis, a neighbourhood in Memphis, and is in the entertainment district and near a train station. The area's natural beauty can be seen at Mississippi River Park and Beale Street Landing, while Gibson Guitar Museum and Memphis Rock 'n' Soul Museum are cultural highlights. Looking to enjoy an event or a match? See what's going on at AutoZone Park or FedEx Forum. Guests love the hotel's central location.

What's nearby

  • Peabody Ducks - 2 min walk
  • AutoZone Park - 2 min walk
  • Beale Street - 5 min walk
  • FedEx Forum - 8 min walk
  • National Civil Rights Museum at the Lorraine Motel - 14 min walk

Getting around

  • Memphis Central Station - 18 min walk
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • KookyCanuck - 2 min walk
  • Texas De Brazil - 2 min walk
  • McEwen's on Monroe - 3 min walk
  • Dejavu - 3 min walk
  • Tamp and Tap - 3 min walk

About this property

Holiday Inn Downtown Memphis, an IHG Hotel

3-star Memphis hotel in Downtown Memphis, walk to Beale Street
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business centre, valet parking and a business centre.
Holiday Inn Downtown Memphis, an IHG Hotel offers 192 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 25.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 5.00 mi

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Downtown Bar & Grill

Things to do

  • Fitness centre

Family friendly

  • Free area shuttle
  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (5156 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Beale
Holiday Inn Beale Hotel
Holiday Inn Beale Hotel Memphis-Downtown St.
Holiday Inn Memphis-Downtown Beale St.
Holiday Inn Downtown Memphis Hotel
Holiday Inn Downtown Memphis
Holiday Inn Beale Street
Memphis Holiday Inn
Holiday Inn Memphis
Holiday Inn Downtown Memphis
Memphis, An Ihg Hotel Memphis
Holiday Inn Downtown Memphis, an IHG Hotel Hotel
Holiday Inn Downtown Memphis, an IHG Hotel Memphis
Holiday Inn Downtown Memphis, an IHG Hotel Hotel Memphis

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 305 out of 996 reviews
5 - Excellent 31%
Rating 4 - Good. 355 out of 996 reviews
4 - Good 36%
Rating 3 - Okay. 156 out of 996 reviews
3 - Okay 16%
Rating 2 - Poor. 102 out of 996 reviews
2 - Poor 10%
Rating 1 - Terrible. 78 out of 996 reviews
1 - Terrible 8%

3.9/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.7/5

Property conditions & facilities

3.5/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Staff & service, property conditions & facilities
Valet staff wonderful!!
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The lady who checked us in was not friendly at all. Handed me our room keys and didn’t say a word. The rooms temp was set on 67 but was 74 degrees in the room and the thermostat would not let us turn it down. So getting ready for a night out was very difficult as I was sweating. Thankfully I brought a fan or our night would’ve been miserable. The mirror light didn’t work so lighting wasn’t good compared to my friend’s room who’s mirror light did work and A/C worked better also. Our room was for 2 guests but they only provided us with one towel. No soaps/shampoos/lotions. Nothing. Not even a bar Of soap to wash our hands. The electrical outlets on the left side of the bed were also not functioning. For almost $250 for one night, we should’ve had all the amenities we needed without having to ask. I was expecting much better service For the price I was paying.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, property conditions & facilities
For starters I was put in room number 1456 which there was no room number on the door to even know I was at the right room. The toilet in my room had a ring around it as if it hadn’t been cleaned in a while. Also, there was no way at all to close the shower door to the shower because… THERE WAS NO DOOR TO CLOSE! I have pictures of all of this. I am very disappointed in this property and will NEVER return!
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with group
Liked: Staff & service, property conditions & facilities
What i didn't like was that there was no coffe in the lobby in the morning. They sold me a cup for two dollars that i poured out due to the terrible taste. I went next door to the Hilton asked for and received a cup to go at no cost and it tasted wonderful. Thats what hospitality is all about. Holiday inn's are typically a good option and i stayed in 3 or 4 this past week, but I would be hard pressed to book Memphis Beale location.
Stayed 1 night in Jun 2022