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Crowne Plaza Memphis Downtown Hotel by IHG

3.5 star property
Hotel with free local shuttle, near Beale Street

Photo gallery for Crowne Plaza Memphis Downtown Hotel by IHG

Welcome to our reception area, featuring a central desk and two smaller desks, surrounded by a contemporary design and a striking wall display.
Relax in style on our outdoor patio, surrounded by lush greenery and city views.
Experience the city from our spacious lobby, featuring a comfortable seating area and stunning city views.
Enjoy a diverse selection of food options at our buffet, featuring multiple serving stations and a variety of dishes.
Stately two-story house with a central entrance and manicured gardens, featuring a classical design.

Popular amenities

  • 24/7 front desk
  • Pool
  • Parking available
  • Pet-friendly
  • Housekeeping
The current price is AU$203
includes taxes & fees
3 Aug - 4 Aug

Room options

Check availability for these dates

Tonight

July 30 - July 31
Check availability for tonight July 30 - July 31

Tomorrow

July 31 - Aug 1
Check availability for tomorrow July 31 - Aug 1
Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Mid Floor)

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mid Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds (Mid Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 39.7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
300 N 2nd Street, Memphis, TN, 38105

What's nearby

  • Renasant Convention Center - 3 min walk - 0.3 km
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
  • Peabody Ducks - 16 min walk - 1.4 km
  • Beale Street - 19 min walk - 1.6 km
  • FedExForum - 2 min drive - 1.8 km

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Kay Kafe - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

Hotel near Bass Pro Shops at the Pyramid
Near Beale Street and FedExForum, Crowne Plaza Memphis Downtown Hotel by IHG provides dry cleaning/laundry services, a gym and a business centre. The on-site restaurant, Notes & Provisions, offers breakfast, dinner, light fare and happy hour. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Additional perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a free local area shuttle and self-parking (surcharge)
  • Express check-out, express check-in and a TV in reception
  • A ballroom, an off-lead area and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 230 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Fridges, coffee/tea makers and heating

Languages

English

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Lobby

Hotel Indigo Memphis Downtown by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 1,576 reviews
The price is AU$147
includes taxes & fees
3 Aug - 4 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Notes & Provisions

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,320 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults and USD 7 to 20 for children
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel by IHG have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 15 until May 1.

How much does it cost to stay at Crowne Plaza Memphis Downtown Hotel by IHG?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown Hotel by IHG on 3 Aug 2025 start from AU$202.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Memphis Downtown Hotel by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 kg per pet. There's a fee of USD 60.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Memphis Downtown Hotel by IHG?

Self-parking is available for USD 22 per day.

What time is check-in at Crowne Plaza Memphis Downtown Hotel by IHG?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Memphis Downtown Hotel by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Memphis Downtown Hotel by IHG located?

Located in Downtown Memphis, this hotel is within a 15-minute walk of St. Mary's Catholic Church and Bass Pro Shops at the Pyramid. Beale Street and Mississippi River are also within 1 mile (2 km).

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Crowne Plaza Memphis Downtown Hotel by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 130 out of 278 reviews
Rating 8 - Good. 51 out of 278 reviews
Rating 6 - Okay. 44 out of 278 reviews
Rating 4 - Poor. 26 out of 278 reviews
Rating 2 - Terrible. 27 out of 278 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Blinda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very pleasant stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe actually apoke the guard they have on the property he was a kind gentleman
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

We enjoyed staying there. The front desk staff was great .The two shuttle drivers, Mr. Jermall and Mr. Cleo were awesome! Will come back for our one year anniversary.
Stayed 2 nights in Jul 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool area which was needed on our busy vacation. Staff very friendly and helpful and rang our tour operator to confirm our tour which they totally didn’t have to do.
Stayed 3 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing. Very central location, close to everything!
Stayed 3 nights in Jun 2025

8/10 Good

Cat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay in downtown.
Stayed 3 nights in May 2025

8/10 Good

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
It was a great room we enjoyed ourselves
Stayed 2 nights in Jun 2025

10/10 Excellent

Kermit

Liked: Cleanliness, amenities, property conditions & facilities
I liked that the had a restaurant that served a variety of good food.
Stayed 5 nights in May 2025

10/10 Excellent

katina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was painless&i loved the shuttle service
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all a great experiance and the front desk was wonderful!!!
Stayed 2 nights in May 2025

8/10 Good

Jermaine

Liked: Staff & service, property conditions & facilities
Good experience, my room was clean
Stayed 1 night in Apr 2025

10/10 Excellent

pam

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great & so was the front desk
Stayed 1 night in Mar 2025

10/10 Excellent

Tamiko

Everything was great the service especially the waitress they were wonderful Tiara amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice especially Tierra
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the great work and experience
Stayed 1 night in May 2025

10/10 Excellent

Alanna A.

Liked: Cleanliness, staff & service, amenities
Great service.
Stayed 1 night in Apr 2025

6/10 Okay

Marlon

Good location of property front desk person was not informative of breakfast buffet night parking lot attendant not professional
Stayed 4 nights in May 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location Near Beale Street

Stephanie at the front desk was extremely helpful. The breakfast employees were helpful and the hot breakfast was outstanding. Great location close to Beale Street
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the years this hotel has changed. My room was dirty the shower was slow not hot water. The towels had stains and wholes. The paint was dirty. The door was had a gap I had to use a chair to hold the door I give it no stars. Poor service. I good thing was the lady making the coffee and ice water
Stayed 1 night in Jul 2025