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Overview of Crowne Plaza Memphis Downtown Hotel

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  • Executive Room, 1 King Bed, Non Smoking, Executive Level

    4/5 guest room rating

    Room amenities

    • 44 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking, View (Skyline View)

    5/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking

    4/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Non Smoking (Leisure)

    4.2/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking (Quiet Floor)

    4.2/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Non Smoking (Quiet Floor)

    3.8/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Non Smoking (Parlor)

    Room amenities

    • 46 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 2 Double Beds, Non Smoking

    Room amenities

    • 44 sq m
    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Suite, 2 Bedrooms, Non Smoking

    Room amenities

    • 44 sq m
    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking, View

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
3.9
Good
Rating 5 - Excellent. 370 out of 991 reviews
5 - Excellent 37%
Rating 4 - Good. 346 out of 991 reviews
4 - Good 35%
Rating 3 - Okay. 141 out of 991 reviews
3 - Okay 14%
Rating 2 - Poor. 84 out of 991 reviews
2 - Poor 8%
Rating 1 - Terrible. 50 out of 991 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained even with the winter storm that came through. The staff was tentative and very helpful and thoughtful.
Stayed 1 night in Feb 2021

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

1/5 Terrible

Travelled with family, Business traveller
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Convenient walk to the convention center and sheets had been changed. Everything else about the stay was not a good experience. I stay at lots of hotels nearly year round. My room was very run down ...(ex: no lightbulbs in lamps) and not clean at all. I killed 4 roaches during our 1 night stay...food was left and crumbs in corners...hair in bathroom...not for paying $130 a night plus $22 parking. Very disappointed.
Stayed 2 nights in Jan 2021

1/5 Terrible

Stayed 1 night in Jan 2021

2/5 Poor

Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
It was cheaper than others but the most likely not the best. On arrival no parking fees are different than on the paper-“paper has not been updated”. Found used floss pick on the floor in our room and no maid service the entire 3 nights. Elevator had dead roaches and parking gate didn’t work. No eater or amenities as stated. Close to Beale st but nothing and I mean nothing happening there either.
Stayed 3 nights in Dec 2020

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