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Crowne Plaza Memphis Downtown Hotel

Star Rating
3.5 out of 5

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

3.9/5 Good
994 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

300 N 2nd Street, Memphis, TN

Explore the area

Popular LocationCannon Center for Performing Arts5 min walk
Popular LocationBass Pro Shops at the Pyramid9 min walk
Popular LocationMud Island River Park9 min walk
AirportMemphis, TN (MEM-Memphis Intl.)15 min drive

Choose dates to view prices

  • Standard Room

    Photos of Standard Room

    4.2/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 2
    More detailsStandard Room

  • Room, 2 Double Beds, Non Smoking

    Photos of Room, 2 Double Beds, Non Smoking

    4/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Non Smoking

  • Room, 1 King Bed, Non Smoking (Leisure)

    Photos of Room, 1 King Bed, Non Smoking (Leisure)

    4.2/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)

  • Room, 1 King Bed, Non Smoking (Quiet Floor)

    Photos of Room, 1 King Bed, Non Smoking (Quiet Floor)

    3.7/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking (Quiet Floor)

  • Room, 2 Double Beds, Non Smoking (Quiet Floor)

    Photos of Room, 2 Double Beds, Non Smoking (Quiet Floor)

    4.2/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Non Smoking (Quiet Floor)

  • Room, 2 Double Beds, Non Smoking (Skyline View)

    Photos of Room, 2 Double Beds, Non Smoking (Skyline View)

    5/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Non Smoking (Skyline View)

  • Room, 1 King Bed, Non Smoking, Executive Level

    Photos of Room, 1 King Bed, Non Smoking, Executive Level

    Room amenities

    • 44 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking, Executive Level

  • Executive Room, 2 Double Beds, Non Smoking

    Photos of Executive Room, 2 Double Beds, Non Smoking

    Room amenities

    • 44 sq m
    • Sleeps 4
    More detailsExecutive Room, 2 Double Beds, Non Smoking

  • Executive Suite, 2 Bedrooms, Non Smoking

    Photos of Executive Suite, 2 Bedrooms, Non Smoking

    Room amenities

    • 44 sq m
    • Sleeps 4
    More detailsExecutive Suite, 2 Bedrooms, Non Smoking

  • Suite, 1 King Bed, Non Smoking (Parlor)

    Photos of Suite, 1 King Bed, Non Smoking (Parlor)

    Room amenities

    • 46 sq m
    • Sleeps 2
    More detailsSuite, 1 King Bed, Non Smoking (Parlor)

About this area

Memphis

Located in Memphis, Crowne Plaza Memphis Downtown Hotel is in the city centre. National Civil Rights Museum at the Lorraine Motel and Orpheum Theatre are cultural highlights, and some of the area's notable landmarks include Beale Street and Sun Studio. Check out an event or a game at FedEx Forum, and consider making time for Memphis Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

Map
Popular Location

What's nearby

  • Cannon Center for Performing Arts - 5 min walk
  • Bass Pro Shops at the Pyramid - 9 min walk
  • Mud Island River Park - 9 min walk
  • AutoZone Park - 17 min walk
  • Beale Street - 2 min drive

Getting around

  • Memphis Central Station - 3 min drive
  • Memphis, TN (MEM-Memphis Intl.) - 15 min drive

Restaurants

  • Notes & Provisions — 1 min walk
  • Blue Plate Cafe - 12 min walk
  • Charles Vergos' Rendevous - 13 min walk
  • Cafe Keough - 14 min walk
  • Bardog Tavern - 15 min walk

About this property

Crowne Plaza Memphis Downtown Hotel

3.5-star Memphis hotel in Downtown Memphis, walk to Bass Pro Shops at the Pyramid
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café and self parking. All 230 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and flat-screen TVs. Room service (during limited hours), premium bedding and free local calls are among the other amenities available to guests.
Crowne Plaza Memphis Downtown Hotel offers 230 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 22 per day
  • Free local area shuttle up to 3 miles

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 7-20 for adults and USD 7-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (2320 square feet)

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 4:30 PM and midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 7 and USD 20 for adults, and USD 7 and USD 20 for children (approximately)
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis Downtown
Memphis Crowne Plaza
Crowne Plaza Memphis

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Memphis Downtown Hotel and receive a full refund?
Yes, Crowne Plaza Memphis Downtown Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Memphis Downtown Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crowne Plaza Memphis Downtown Hotel?
Self-parking is available for USD 22 per day.
What time is check-in at this property?
Check-in is from 4:30 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this property located?
Located in Downtown Memphis, this hotel is within a 10-minute walk of St. Mary's Catholic Church and Bass Pro Shops at the Pyramid. Beale Street and FedEx Forum are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for Crowne Plaza Memphis Downtown Hotel

3.9
Good
994 reviews
5 - Excellent
371
4 - Good
350
3 - Okay
151
2 - Mediocre
82
1 - Poor
40
4.1
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.9
Property condition

5/5 Excellent

Verified traveller
28 Jul. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2020

2/5

Connor, Atlanta, Ga
Travelled with family
26 Jul. 2020
  • Disliked: Cleanliness, amenities, property conditions & facilities

Very rough part of town. No restaurants nearby. $40 for two shots of Patron at the hotel bar. Very old and outdated hotel. Mold smell in the room. No blankets in the rooms. Only one sheet on each bed. Called the front and was treated like it was an inconvenience for wanting a blanket. Took 40 minutes to receive the blankets. The room was listed as accessible. Not hardly. Being an amputee it’s very hard to shower in a normal shower tub. Very disappointed. Also I had to pay $22 for parking in a non secured lot. Now I understand the statement, “Memphis is the armpit of America”. I will not return.

Stayed 1 night in Jul 2020

5/5 Excellent

Verified traveller
21 Jul. 2020
    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    3/5

    Stan, Hot Springs
    Travelled with partner
    22 Jun. 2020
    • Liked: Staff & service
    • Disliked: Amenities, property conditions & facilities

    Staff was excellent. The floors going to the elevator were wet, the elevator floors were wet also. One elevator was out of service so it took 3 cycles before we were able to make it to our room.

    Stayed 1 night in Jun 2020

    5/5 Excellent

    Verified traveller
    Travelled with family and small children
    20 Jun. 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything was amazing.😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

    Stayed 1 night in Jun 2020

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