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"Very good hotel but too expensive. Parking price was 50$, a rip off. We should have parked with an app. We didn’t expect the surprise in Annapolis. We pay that money in DC or NYC."

"Enjoyed the water,staff was friendly and very informative. Bed was comfortable. I would have liked to have seen more varieties of slot machines. Very disappointed. Everything else was great"

"The decor was awesome and rooms were very big. "

"Disappointing Stay – Not Worth the Premium Price! I paid a premium rate for my stay at the Best Western Annapolis, expecting a higher level of quality and service. Unfortunately, the experience fell far short. Upon check-in, the front desk staff gave me a hard time about the breakfast for two that I had clearly prepaid through Hotels.com. It was listed on both my confirmation email and receipt, but it didn’t show in their system. They made me wait up to 30 minutes and insisted I email the hotel group a copy of my receipt before finally issuing a breakfast voucher once I returned to my room. The room itself was basic at best. The lighting was poor, the toilet paper holder was falling off the wall, there were no napkins in the basket, and the shower had no shampoo, conditioner, or bath soap. Overall, it felt like a standard budget stay rather than the upgraded experience I anticipated for the price. Service and attention to detail were lacking throughout. I would not recommend this hotel if you’re looking for a true premium or comfortable stay."

"Filed a complaint with hotel"

"Renovating the hall was messy and stinky. We were not ready to see such a mess. The rest of the hotel was nice. The breakfast was good, coffee excellent."

"When I checked in, breakfast was included. I was advised then that parking was not included. Do most visitors really walk to the hotel or do they bring a car? The receptionist did advise that breakfast was included…. However I was charged for it. I’m checkout, yep, there was a charge and the receptionist advised she would revere the charge. Surprise, it was not reversed….And the hot tub was not working properly. The pump for the hot tub was not working and there was no button to make it work."

"Hot water was an issue. Lukewarm at best and a few times no hot water. The elevator was dlow and the other elevator was broken."

"Beds were very comfortable and the shower was nice !"