PREM Group UK in Matlock

"Was a lovely stay "

" Classy design. Gorgeous ground to explore. Reassuringly expensive...so perfect for a special occasion or treat. Lush. "

"Parking area was fine except for a few who parked outside the marked areas and made exiting difficult. Room was comfortable, one chair had wobbly legs and didn't feel safe otherwise fine. We did not have breakfast so can't comment on it. Staff were very friendly and helpful"

"The room was spacious and clean, the big bed was very comfortable, we paid for breakfast separately but found it very reasonable and a very good selection. The food was quality produce. But my highest praise goes to the courtesy and service level provided by the staff. We had issues on our journey to the hotel and they could not of been more helpful and considerate. We will definitely be looking to stay here again. "

"Lovely building, room, exterior. Wonderful staff. Excellent food."

"Hot tub was amazing and spotless,just like the whole house. The dog was well catered for and she enjoyed her stay. We didn't find the hot tub floodlight switch until we were leaving,so a note about it would have helped. Also lights in the hot tub didn't work,but not a major issue. The towel rail in the ensuite wasn't working. Apart from those issues we had a fantastic weekend. Thank you "

"We used The Family Tree hotel/b&b as a stop over on the way to Bath. The place was superb… very clean, good facilities in the room, with a hearty and delicious breakfast. The off street parking in also very convenient. Additionally the staff were helpful, friendly and polite. Thx for a lovely stay"

"Amazing place, especially pool. Didnt try the spa, will be going back "

"Rooms were brilliant. Breakfast was amazing (best bacon I've had for... well since i can remember). Brilliant staff and location couldnt be better."