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"T parking lot not lightened enough and breakfast foods need improvement compare two years ago"

"Comfortable"

"Clean room and extremely helpful staff"

"Everything was great from the moment we ariived until the day before our checkout. The day before our checkout I spoke to your desk staff and they said of course sir we can provide take away breakfast at 04:30 on checkout day. On checkout day at 04:40 I ask for my take away breakfast and was told sorry sir there is no record of your breakfast request. At which point I left. Very sad."

"Greeted by a wonderful staff, we enjoyed our stay immensely at the Kuala Lumpur Hilton. The pool area is very clean and inviting the breakfast is a top 10 so many selections you’ll never get to them all very helpful Staff when we had some questions highly recommend and we will certainly visit again. "

"I had a fantastic experience. The room was clean, reflecting the high standards of the housekeeping staff. The front desk team was incredibly friendly and helpful, providing excellent local recommendations. Breakfast offered a wide variety of delicious options, while the bar had a welcoming atmosphere with expertly crafted drinks. I highly recommend this property for its comfort and outstanding service."

"Value for money"

"Staff was very friendly, clean room, give advice of things to so in the area, A/C work well, safe area to walk at night, . Love this hotel,"

"Below expectations.. Unfortunately, we found the experience fell short of what we anticipated for a property of this caliber and price point. The resort itself feels somewhat dated and outdated in certain areas. While the overall grounds and atmosphere are pleasant and relaxing, the rooms and facilities show signs of age that don’t fully align with current 5-star standards. Given the high rates and our expectations for safety, maintenance standards, privacy, and guest care at a Westin property, we were left quite disappointed. While the relaxing setting has potential, several key aspects like room condition, view accuracy, value for money, and handling of security and maintenance concerns need significant improvement. We would think carefully before recommending or returning."