Sapphire Hotel

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In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi

Overview of Sapphire Hotel

Sapphire Hotel

3.0 star property

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Sheets and towels washed at 60°C
Map
35 Shepherds Bush Road, London, England, W6 7LU

Explore the area

  • Popular LocationWestfield London Shopping Centre8 min walk
  • Popular LocationEventim Apollo15 min walk
  • Popular LocationKensington Palace6 min drive
  • AirportLondon (LHR-Heathrow)28 min drive

Choose dates to view prices

About this area

London

Sapphire Hotel is located in Hammersmith, a neighbourhood in London, and is near the airport and near a metro station. Buckingham Palace and The British Museum are cultural highlights, and some of the area's notable landmarks include Piccadilly Circus and Big Ben. Enjoy an event or a match at O2 Arena, and consider making time for London Eye—a top attraction that's not to be missed. Guests love the hotel's convenience for public transportation: Goldhawk Road Underground Station is 7 minutes on foot and Shepherd's Bush Underground Station is 7 minutes.

What's nearby

  • Westfield London Shopping Centre - 8 min walk
  • Eventim Apollo - 15 min walk
  • Royal Albert Hall - 5 min drive
  • Natural History Museum - 6 min drive
  • Kensington Palace - 6 min drive

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • London Shepherd's Bush Station - 9 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • Liz Cafe - 4 min walk
  • Bocconi - 4 min walk
  • BrewDog Shepherds Bush - 4 min walk
  • Farina & More - 4 min walk
  • Al Forno - 4 min walk

About this property

Sapphire Hotel

3-star London hotel in Hammersmith, walk to Westfield London Shopping Centre
Concierge services, a 24-hour front desk and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a TV in a common area.
Sapphire Hotel offers 14 accommodations with DVD players and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. LED televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 10 ft (GBP 8.5 per day)
  • Street parking available

Family friendly

  • DVD player
  • Fridge
  • Soundproofed rooms

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • DVD player
  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 1:30 AM
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; to check in, go to 49 Shepherds Bush Road W6 7LU
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.5 per day (10 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel Hotel
Sapphire Hotel London, England
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 95 out of 671 reviews
5 - Excellent 14%
Rating 4 - Good. 227 out of 671 reviews
4 - Good 34%
Rating 3 - Okay. 171 out of 671 reviews
3 - Okay 25%
Rating 2 - Poor. 94 out of 671 reviews
2 - Poor 14%
Rating 1 - Terrible. 84 out of 671 reviews
1 - Terrible 13%

3.5/5

Cleanliness

3.3/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

3.2/5

Eco-friendliness

2/5 Poor

Travelled with group
Disliked: Amenities, property conditions & facilities
It is not really a hotel per se but a residential converted to a business hotel. There is no elevator and the staircase is narrow that it is not safe to carry luggages. The bathroom is so small and musty and it has a sewer smell. The room where we stayed is facing the street so that it is very noisy hearing the siren and cars.
Stayed 4 nights in Aug 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Super small and not very clean room.
Stayed 4 nights in Jun 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities
Stay away not clean
Stayed 4 nights in Jul 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Employee was courteous. Area seemed sketchy. Room was tiny(not the issue), struggled with the rooms not having A/C!! It was soooo hot, carpet was super stained, refrigerator did not work.
Stayed 2 nights in Jul 2022

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We liked the location, the fridge, the fans were very welcome and the shower has a decent power ( my husband told me). The room was a decent size and had nice high ceilings and a big window. There was a kettle with milk/sugar. The guy in the office was pleasant. As it was the only family room we could find at the last minute it cost £300 for the night. We didn’t like the cleanliness. The mattresses had no protector and were terribly stained, the carpet was filthy, the shower mouldy and grim- same for the sink. I was about to use the kettle when I looked inside and it was full of dirt or something like it.nothing like limescale or any water residue. Lord knows what had been in it. I tipped it down the sink and decided against using it. I also decided against using the shower and had a quick wash at the sink, touching as little as I could. I instructed my daughter not to sit on the carpet and put on her shoes. The towels provided were only hand towel sized. Overall, I would not recommend if you had a choice of rooms.
Stayed 1 night in Jul 2022