Sapphire Hotel is located in Hammersmith, a neighbourhood in London, and is near the airport and near a metro station. Buckingham Palace and The British Museum are cultural highlights, and some of the area's notable landmarks include Piccadilly Circus and Big Ben. Enjoy an event or a match at O2 Arena, and consider making time for London Eye—a top attraction that's not to be missed. Guests love the hotel's convenience for public transportation: Goldhawk Road Underground Station is 7 minutes on foot and Shepherd's Bush Underground Station is 7 minutes.
3-star London hotel in Hammersmith, walk to Westfield London Shopping Centre
Concierge services, a 24-hour front desk and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a TV in a common area.
Sapphire Hotel offers 14 accommodations with DVD players and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.
This London hotel provides complimentary wireless Internet access. LED televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Languages
English, French, Romanian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Off-site parking within 10 ft (GBP 8.5 per day)
Street parking available
Family friendly
DVD player
Fridge
Soundproofed rooms
Conveniences
No lifts
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance
Turndown service
Business services
Computer station
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The check-in location differs from the property location; to check in, go to 49 Shepherds Bush Road W6 7LU
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
Dining venue(s)
Fitness facilities
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Nearby parking fee: GBP 8.5 per day (10 ft away)
Early check-in fee: GBP 20 (subject to availability)
Late check-out fee: GBP 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Sapphire Hotel London
Sapphire London
Sapphire Hotel Hotel
Sapphire Hotel London, England
Sapphire Hotel London
Sapphire Hotel Hotel London
Frequently asked questions
No, pets are not allowed at this property.
As of 15 Aug 2022, prices found for a 1-night stay for 2 adults at on 4 Sept 2022 start from AU$87.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Check-in is from 3:00 PM - 1:30 AM. Early check-in is available for a fee of GBP 20 (subject to availability). Late check-in is available during limited hours.
Checkout is at 11 AM. Late checkout is available for GBP 20 (subject to availability).
Located in Hammersmith, this hotel is 0.4 mi (0.7 km) from Westfield London Shopping Centre and 2.4 mi (3.9 km) from Hyde Park. Buckingham Palace and Piccadilly Circus are also within 6 mi (10 km). Goldhawk Road Underground Station is 7 minutes by foot and Shepherd's Bush Underground Station is 7 minutes.
Yes, Sapphire Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sapphire Hotel cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
3.2
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It is not really a hotel per se but a residential converted to a business hotel. There is no elevator and the staircase is narrow that it is not safe to carry luggages. The bathroom is so small and musty and it has a sewer smell. The room where we stayed is facing the street so that it is very noisy hearing the siren and cars.
Employee was courteous. Area seemed sketchy. Room was tiny(not the issue), struggled with the rooms not having A/C!! It was soooo hot, carpet was super stained, refrigerator did not work.
Stayed 2 nights in Jul 2022
1/5 Terrible
helen
Travelled with family
3 July 2022
Liked: Staff & service
Disliked: Cleanliness
We liked the location, the fridge, the fans were very welcome and the shower has a decent power ( my husband told me). The room was a decent size and had nice high ceilings and a big window.
There was a kettle with milk/sugar.
The guy in the office was pleasant.
As it was the only family room we could find at the last minute it cost £300 for the night.
We didn’t like the cleanliness.
The mattresses had no protector and were terribly stained, the carpet was filthy, the shower mouldy and grim- same for the sink.
I was about to use the kettle when I looked inside and it was full of dirt or something like it.nothing like limescale or any water residue. Lord knows what had been in it. I tipped it down the sink and decided against using it.
I also decided against using the shower and had a quick wash at the sink, touching as little as I could. I instructed my daughter not to sit on the carpet and put on her shoes.
The towels provided were only hand towel sized.
Overall, I would not recommend if you had a choice of rooms.
