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Overview of Orchard Hotel

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Rating 5 - Excellent. 57 out of 631 reviews
5 - Excellent 9%
Rating 4 - Good. 244 out of 631 reviews
4 - Good 39%
Rating 3 - Okay. 193 out of 631 reviews
3 - Okay 31%
Rating 2 - Poor. 112 out of 631 reviews
2 - Poor 18%
Rating 1 - Terrible. 25 out of 631 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is nice, everything else - not so nice...
I selected the hotel based on the location and availibility of a room for three adults (me, my spose, and our 22y daughter), and not a sky price. In a sence I get what I want. But the room was too small. On arrival I found an old towel behind my bed, and overall cleaning was done in the same way.. Summarizing: I didn't expect much, but I did expect something better..

3/5 Okay

Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Staff & service
Basic and simple, nothing fancy.
Points to take in to consideration: 1) If you want to use an Iron, you have to do it in the front room of the hotel, if people are sat in there, it doesn't matter. 2) Towels are only changed every 3 days; 3) Breakfast is very basic; Location wise, it's really good as it's a few minutes from Paddington Station.

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Lovely stay
The hotel was lovely very close to Marble Arch area which was great for getting a double decker tour bus connection or to use underground. Lots of good restaurants with walking distance. Room were a good size for our luggage and us. Only thing didn't like was had to purchase wi fi and its didn't work half the time

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Sisters weekend
Great location, close to rail station...small rooms, but not unusual for England....minimal breakfast items, felt very safe in the hotel and the surrounding area

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great location friendly staff there was a m&s just a couple of blocks a way and very close to paddington station, also good restaurants close by. Stayed with my daughter for 5 nights had a great time

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