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Overview of Castletown House Apartments

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  • Suite, 3 Bedrooms

    Room amenities

    • 69 sq m
    • 3 bedrooms
    • 2 bathrooms
    • City view
    • Sleeps 6
    • 3 Double Beds OR 2 Queen Beds and 2 Single Beds
    More details
  • Suite, 2 Bedrooms

    Room amenities

    • 58 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 5
    • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More details
  • Suite, 1 Bedroom

    Room amenities

    • 35 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 4
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Basic Studio

    Room amenities

    • 15 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Studio

    Room amenities

    • 17 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Family Studio

    Room amenities

    • 32 sq m
    • Studio
    • 1 bathroom
    • City view
    • Sleeps 4
    • 1 Queen Bed
    More details
4.3
Excellent
Rating 5 - Excellent. 119 out of 253 reviews
5 - Excellent 47%
Rating 4 - Good. 111 out of 253 reviews
4 - Good 44%
Rating 3 - Okay. 15 out of 253 reviews
3 - Okay 6%
Rating 2 - Poor. 6 out of 253 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 253 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.4/5

Staff & service

4.8/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at the flat. Mark was super friendly and accommodating especially when our plans changed and we needed to extend our stay. I would stay here again in a heartbeat. So sad to leave. The flat was spacious, very clean and comfortable. So close to everything.
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice time during our short visit. Owner was very helpful during our check in and heater issue. Location is close to shops and the tube station. Room was quiet and large. Would come back for another stay.
Stayed 2 nights in Sep 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, amenities
Excellent property in a great location with access to all major attractions in the city of London.
Stayed 6 nights in Dec 2019

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
The apartment is and located in West Kensington. The first thing that greeted us was an overwhelming smell of bleach which lasted for two days. It was so strong that we had to leave the window open so that we could sleep. Its is a pity this could be a nice place as the apartment is a good side. Beds were made with white fresh linen. but pillows so flat we had to put towels under to give some substance. Bathroom probably was the worst feature, just in need of a seriously good clean and cracked tiles on floor Ceiling cracked and bulging and when bleach smell subsided there was an odour from the bathroom. The dishwasher did not work, handles loose from doors. when we mentioned handles on leaving Mark said oh yes I know.... if you know sort it... such an easy thing to remedy. New doors fitted on old kitchen cupboards, but open one and no cupboard inside just empty dirty space. we were out all day and did not cook in the apartment (just breakfast) just as well as only minimal utensils. however by far the worst issue for us was the fact that you could hear all movement from the floor above in the main bedroom. We were awoken at 6/7 am with people walking over head moving cases etc. not sure how this could be solved. It is a 40minute journey from liverpool station with no delays, something to take into consideration if arriving into stansted airport. Tesco express and waitrose around the corner which was convenient.
Stayed 4 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

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