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Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest reviews

4.6/5 Wonderful
975 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationTower of London7 min drive
Popular LocationO2 Arena9 min drive
Popular LocationTower Bridge12 min drive
AirportLondon (LCY-London City)18 min drive

Choose dates to view prices

  • Superior Double Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Double Room, 1 King Bed, City View
  • Executive Room, 1 King Bed (Premium)

    4.8/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed (Premium)
  • Superior Double Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsSuperior Double Room, 1 King Bed
  • Superior Twin Room, 2 Single Beds

    4.8/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsSuperior Twin Room, 2 Single Beds
  • Deluxe Twin Room

    4.3/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsDeluxe Twin Room
  • Executive Suite, 1 King Bed

    3.6/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More detailsExecutive Suite, 1 King Bed
  • Studio, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 2
    More detailsStudio, 1 King Bed
  • Superior Twin Room

    Room amenities

    • Sleeps 2
    More detailsSuperior Twin Room

About this area

London

Located in London's Canary Wharf neighbourhood, Novotel London Canary Wharf Hotel is in the business district and near the airport. Liverpool Street and Borough Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit London Eye and ZSL London Zoo. Looking to enjoy an event or a game? See what's going on at O2 Arena, or consider Piccadilly Theatre for a night out.

Map
Popular Location

What's nearby

  • Tower of London - 7 min drive
  • Liverpool Street - 9 min drive
  • O2 Arena - 9 min drive
  • The Shard - 10 min drive
  • Tower Bridge - 12 min drive

Getting around

  • London Limehouse Station - 4 min drive
  • South Quay Station - 5 min walk
  • London (LCY-London City) - 18 min drive

Restaurants

  • Canary Coffee — 1 min walk
  • BOKAN 37 — 1 min walk
  • Aniseed - 2 min walk
  • Bengal Quay - 2 min walk
  • Lime - 3 min walk

About this property

Novotel London Canary Wharf Hotel

4-star London hotel in Canary Wharf with restaurant
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a rooftop terrace are on-site. All 313 rooms offer free WiFi, 24-hour room service and flat-screen TVs with digital channels. Other amenities available to guests include coffee/tea makers, hairdryers and safes.
Novotel London Canary Wharf Hotel offers 313 forms of air-conditioned accommodation with a safe and coffee/tea makers. 55-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available through room service
Hand sanitiser provided
Masks available
Temperature checks available for guests
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee daily: GBP 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Roll-in shower

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 55-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 25 per person (approximately)
  • Pet fee: GBP 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available through room service.
  • The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Frequently asked questions

Can I cancel my reservation for free at Novotel London Canary Wharf Hotel and receive a full refund?
Yes, Novotel London Canary Wharf Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel London Canary Wharf Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per night.
What time is check-in at Novotel London Canary Wharf Hotel?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Novotel London Canary Wharf Hotel?
Checkout is at noon.
Where is this property located?
Located in Canary Wharf, this hotel is within 3 miles (5 km) of Financial District, Tower Bridge and O2 Arena. Tower of London and Brick Lane are also within 3 miles (5 km). South Quay Station is only a 5-minute walk and Heron Quays Station is 6 minutes.

Guest reviews

Overall score and ratings for Novotel London Canary Wharf Hotel

4.6
Wonderful
5 - Excellent
684
4 - Good
226
3 - Okay
40
2 - Mediocre
12
1 - Poor
13
4.7
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.7
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Mar 2020

    1/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Mar 2020

      1/5

      • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 1 night in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Very beautiful hotel, very clean and well maintained. Amazing view from the 31st floor. Great communication beforehand and was given special treatments as we were celebrating a special occasion. Gym was good, boxing was fun, pool area was warm, just a bit small to accommodate everyone (5 people in pool felt extremely crowded). Staff were quite friendly apart from one who was a bit reluctant to let me up the lift when I forgot my room key (possibly because I didn’t look the typical customer). One issue was there were window cleaners right outside our 31st floor room looking in when I had just gotten out the shower! Overall a great stay, will definitely be back.

      Stayed 1 night in Mar 2020

      1/5

        This traveller didn’t leave comments with their review
        Stayed 1 night in Mar 2020