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"$4 for a cup of basic coffee at the front desk? $30 a night for parking and I still got a ticket from the city that had to be dealt with by manager. Ball of hair stuck to the “clean” towel in the bathroom. Bed was comfortable and room was otherwise nice. Won’t stay again though."

"Good"

"Cosmos closed without notice. Wanted supper after traveling a few hours late, but closed. Shower head did not work room 1414. Went for breakfast on Sunday, we waited 30 minutes for our meal. I think waitress forgot to enter meal. Then witnessed male push away the small female waitress at the till or whatever it is called it was uncomfortable and abusive. Made us very uncomfortable. She was a quiet sweet waitress that probably was learning and English iffy. But we did not like it. We were offered no discounts for waiting or explanation for delay. I have never sent a review. I am not a pretentious complainer that nit picks. The lofton is a very nice place to stay and I have no other complaints. I would stay again. Beautiful and location is everything."

"Older hotel but recently refurbished. Clean and staff helpful. Close to other restaurants at mall and tram to airport etc"

"Great place to stay, wonderful staff"

"Love the hotel, and the staff is great"

"Real good clean rooms and courteous help"

"The entire experience was better than expected. The bartender was very polite and friendly."

"This is a lovely hotel in downtown Minneapolis. All staff we had contact with were nice and friendly and efficient. The bar and restaurant in site provided excellent service; good food and craft cocktails. Highly recommend."