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"The bed was very comfortable, and I enjoyed my stay."

"Room was spacious although I did have an issue with the coffee maker. Breakfast was good with hot and cold offerings. Only inconvenience was getting ice for your room. You had to come to the lobby market place but the ice bucket was in the room. Initially I think it would be more efficient to have the ice bucket at the front desk so you can take the ice with you to your room."

"We chose this hotel due to its proximity to the stadium and aquarium. Unfortunately, after our stay here we felt we paid way too much for what we received. The cost when we booked was $275 for a night. There was a few issues I should note. The first, the elevator was out so a staff member had to ride it down first before you could go up. The second, our room was REALLY hot and we turned the thermostat down but it wouldn’t cool off. We had to open a window and at 2am, there was a very loud beeping that sounded like a truck backing up. This noise went on and off until 8am but because our room was so hot, he had to keep the window open. We were also in a weird corner room with a very ugly view of the HVAC systems where you can constantly hear the drone of it outside. If you end up staying here, make sure you’re not on this side of the hotel. We will not be staying here again. "

"Nothing to add"

"It would’ve been nice if breakfast would last till ten. Got in on delayed flights, getting up to make it before 9, was not going to happen."

"Great.\nCustomer service"

"Safe box was unusable and never fixed during my stay. Breakfast was limited; microwavable sandwiches only. Staff was friendly and helpful. Spacious room."

"We stayed at Hyatt House BWI for three weeks during the water removal phase of my homeowner insurance claim, so this review is based on a long stay, not just a night or two. At first I really liked the hotel and even recommended it to friends. We started in a small basic room which was fine, but once my insurance upgraded us to a suite I liked it even more. The suite had a full kitchen and felt more like an apartment. The cleaning staff was very kind; they didn’t speak English but we communicated with gestures and they were always helpful. The last few days were frustrating. Four days before checkout we lost power in the room and it took over two hours to fix. The bigger issue happened the night before we left when the heater stopped working on a snowy night. I called multiple times for over three hours and was always told someone would come “shortly,” only to later learn the maintenance person was also the shuttle driver and was busy driving. The problem wasn’t the technical issue itself—things happen—it was the lack of honesty. They refused to move us temporarily to another room to stay warm unless we fully moved all our belongings, which made no sense since we had one day left and two kids with us. I had to leave the hotel with my kids, drive home, grab heaters, and return. Luckily we live about 20 minutes away; otherwise we would have had no option. We spent the whole night using my heaters. The next morning someone came while we were leaving, so the issue was never resol"

"Na"