Top Hotels Near Lansing Mall in Lansing from AU$88

"I felt like the breakfast wasn’t very stocked. Also the pool /hot tub was down and that wasn’t communicated prior"

"Front entrance door not in service (does not open automatic). Not in compliance with ADA. You must tug on the door and hurt your hand and I broke a nail. lighting through out the hall is dim and dark, you feel like you are in a garage parking lot. I check in and entered the room and the bedding was musty and soiled. Next morning I ask for them to change bedding. I stayed for three weeks and they cleaned the room four times. Mid-stay they ask me to change rooms due to building construction concerns. Due to poor house keeping I ran out of toilet paper. This was the worst Residence Inn I stayed in and I travel multiple states per year for work."

"We stayed here for a school convention. They were very patient with the kids and check in and check out was very easy. Its an older hotel so its condition is ok but they are working on renovations."

"This has been our favorite hotel for years, however, we’re disappointed with our stay this time. Our bathroom was not clean, the front desk staff seemed indifferent, and the valet never checked in our car making it difficult to find. "

"Didnt no it was a hot tub advertised a dauna"

"Dirty "

"The room smelled very strongly of Fabuloso or some other floral cleaning product. There was paint stains and drips on the floor. The bedding had some stains and the lamp next to the bed had a stain as well. The toilet paper was not fresh. It had been used you could tell by the roll. We ended up not staying after about 1-2 hours because of the smell. We have reached out to management multiple days in a row and still no call back or refund as we didn’t stay. Also the people that are there are unsavory, there were some people hanging out with their doors open to their rooms and had beach chairs outside of their rooms etc. didn’t feel safe. "

"Due to another occupant, the hotel had to evacuate at 6 am in Michigan winter. When I asked if we would be discounted for being forced awake due to someone else’s stupidity, I was told they were offering points, and even if they were offering money, they wouldn’t be able to refund me because I booked through hotels.com. Although my 2 year old enjoyed seeing a fire truck early in the morning, I did not, and I am not happy with the solution that was offered. "

"Very clean and comfortable rooms! The whole place seems rather new. "