Proximity to work and friendly staff. Excellent breakfast

Booked a one bedroom apartment for a weekend getaway, when I arrived the booking hadn't been processed yet so needed to wait, asked at reception if they did any offers for expedia gold members but quickly got shut down in quite a rude manner. Upon arrival to room I doubd my foxtel was not working, had someone come to the room who said they'd ring foxtel, however after 30 mins I hadn't heard back from staff so went to reception to get progress from them, it was later fixed that afternoon. Complex is in a great location and the size of the apartments are fantastic just a pity in regards to the above.