Sheraton Maui Resort & Spa

Photo gallery for Sheraton Maui Resort & Spa

Primary image
On the beach, scuba diving, snorkelling
On the beach, scuba diving, snorkelling
On the beach, scuba diving, snorkelling
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Overview of Sheraton Maui Resort & Spa

Sheraton Maui Resort & Spa

4.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
2605 Kaanapali Pkwy, Lahaina, HI, 96761

Explore the area

  • Popular LocationKaanapali Beach2 min walk
  • Popular LocationWhalers Village7 min walk
  • Popular LocationKaanapali Golf Courses14 min walk
  • AirportKahului, HI (OGG)45 min drive

Choose dates to view prices

About this area

Lahaina

Sheraton Maui Resort & Spa is located on the beach and in a walkable area with good shopping. While the natural beauty of Kaanapali Beach and Black Rock can be enjoyed by anyone, those looking for an activity can explore Lahaina Harbor. With kayaking, waterskiing and parasailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Kaanapali Beach - 2 min walk
  • May's Beach - 5 min walk
  • Whalers Village - 7 min walk
  • Black Rock - 7 min walk
  • Kaanapali Golf Courses - 14 min walk

Getting around

  • Lahaina Sugar Cane Train Station - 8 min drive
  • Kahului, HI (OGG) - 45 min drive

Restaurants

  • Island Vintage Coffee - 8 min walk
  • Nikki's Pizza - 8 min walk
  • Hula Grill - 8 min walk
  • Monkeypod Kitchen by Merriman - 9 min walk
  • Leilani's - 9 min walk

About this property

Sheraton Maui Resort & Spa

Beach spa retreat, walking distance from Black Rock
Catch some rays at the beach or spend the day relaxing at Sheraton Maui Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 508 rooms offer free WiFi, lanais and LCD TVs with cable channels. Room service, coffee makers and hairdryers are among the other amenities available to guests. Housekeeping is available on request.
Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to lanais. 50-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the resort include outdoor tennis courts, a lazy river, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at Black Rock has 7 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 26 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre
  • 3 outdoor tennis courts
  • Table football
  • Full-service spa
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Conference space (42307 square feet)
  • Meeting rooms - 12

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

Outdoor space

  • Lanai

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 46.97 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 60.00 per person
  • Self-parking fee: USD 26 per night (in/out privileges)
  • Valet parking fee: USD 32 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 434 out of 996 reviews
5 - Excellent 44%
Rating 4 - Good. 295 out of 996 reviews
4 - Good 30%
Rating 3 - Okay. 153 out of 996 reviews
3 - Okay 15%
Rating 2 - Poor. 74 out of 996 reviews
2 - Poor 7%
Rating 1 - Terrible. 40 out of 996 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing location, super relaxing, amazing sunsets ! Second time staying there and will probably stay there again. Mai-tai at The Sandbar highly recommended. Super friendly chill staff. 10/10 no complains at all :)
Stayed 3 nights in May 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This must have been quite the place when it opened! They've updated the property but some things just can't be updated. The rooms aren't large - we had an ocean view king. The staff is friendly but it just doesn't make up for the overall worn look of the resort. Great beach! The luau is fun. For the price you really should get a better experience overall. We checked out the Fairmont while we stayed here and it looked much more up to date and lively.
Stayed 5 nights in Apr 2022

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our booking was for 2 double bed ($1200 for 1 night) but we've got only 1 and dirty sofa. ($900 for 1 night)I think they are not even prepare our room for us. Manager (Erik) said they are not guarantee room booked through Expedia((( Now we are expecting for refund and Ill fight for that. It was 4 night stay from April 10-14. Not gonna come back again !!! Mot gonna recommended AT ALL !!!!!
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On the ocean. Direct access to the beach. Not crowded on the beach.
Stayed 6 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a long walk down to beach from ocean view rooms - down elevator up elevator down elevator but view was spectacular very clean and staff was very friendly
Stayed 7 nights in Mar 2022