Anyone travelling to Hawaii is required to have a government Safe Travels account and self-quarantine for 10 days. Some travellers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours of departure.

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Turtle Bay Resort

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Featured image
On the beach, beach umbrellas, beach towels, snorkelling
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas

Overview of Turtle Bay Resort

VIP Access

Turtle Bay Resort

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationTurtle Bay Palmer Course11 min walk
  • Popular LocationTurtle Bay12 min walk
  • Popular LocationTurtle Bay Beach16 min walk
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)56 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 26 Mar. 2020 - 30 Jun. 2021.

About this area

Kahuku

Located in Kahuku, Turtle Bay Resort is in a rural area and on the beach. Travellers eager for a bit of culture can stop by Polynesian Cultural Center, while those wishing to experience the area's natural beauty can explore Turtle Bay Beach and Sunset Beach. Travelling with kids? Consider Dole Plantation and Waimea Valley. Scuba diving, parasailing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.
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Popular Location

What's nearby

  • Kuilima Cove - 9 min walk
  • Turtle Bay Faizo Course - 11 min walk
  • Turtle Bay Palmer Course - 11 min walk
  • Turtle Bay - 12 min walk
  • Turtle Bay Beach - 16 min walk

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 56 min drive

Restaurants

  • Surfer, The Bar — 1 min walk
  • Roy’s Beach House - 12 min walk
  • Fumi's Kahuku Shrimp - 3 min drive
  • Rommy's Kafuku Prawns and Shrimp - 3 min drive
  • Kahuku Farms - 4 min drive

About this property

Turtle Bay Resort

Upscale resort on the beach, with 2 outdoor swimming pools
Spend the day relaxing at the beach, practising your swing on Turtle Bay Resort's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 443 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and flat-screen TVs with cable channels. Guests will also find room service, in-room massages and hairdryers.
Turtle Bay Resort offers 443 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Golf course and outdoor tennis courts. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Nalu Kinetic Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered valet parking on site (USD 36.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–11:00 AM: USD 22-32 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • 6 outdoor tennis courts
  • Aerobics classes
  • Basketball
  • Bike rentals
  • Canoeing
  • Ecotours
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horse riding/hire
  • Kayaking
  • Mountain biking
  • Nightclub
  • Pilates classes
  • Sauna
  • Scooter/moped hire
  • Segway hire/tours
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 24-hour business centre
  • Conference space (27997 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Oven
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 26 March 2020 to 30 June 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to June 30 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 300, per accommodation, per stay, plus a deposit of USD 250 per stay
Dogs welcome
1 per room (up to 15 lbs/7 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 26.18 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 56.33 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Business centre/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 22 and USD 32 per person (approximately)
  • Valet parking fee: USD 36.65 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 300 per accommodation, per stay
  • Rollaway bed fee: USD 26.18 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-064-482-0992-01
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Bay Turtle
Turtle Bay Resort Resort
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort Kahuku
Turtle Bay Resort Resort Kahuku

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 610 out of 1073 reviews
5 - Excellent 57%
Rating 4 - Good. 305 out of 1073 reviews
4 - Good 28%
Rating 3 - Okay. 90 out of 1073 reviews
3 - Okay 8%
Rating 2 - Poor. 50 out of 1073 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 1073 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view rooms. Great amenities! We enjoyed the food, activities, spa, pool and beach. The horseback riding and kayaking was fun!
Stayed 7 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

4/5 Good

Travelled with family, Business traveller
Poolside customer service was very poor. It took a very long time to get a server to help you. Poolside was not kept up food and drinks was left out for the birds to clean up. Also beach area was not friendly
Stayed 6 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from the start of our vacation to the end. Our room was large, with a very comfortable bed & pillows. The bathroom was huge! The location was perfect & the view was amazing!
Stayed 4 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020