This is one of the most beautiful resorts we have stayed in. As we enter the property, not only we were welcomed by the beautiful landscapes and garden, but we received a very warm aloha welcome by the staff. The lobby was beautifully designed and gives you a jaw-dropping panoramic view of the ocean. The bar, the chairs, the lounge with fancy fire pits...it makes you wanna hang out there for days! It is definitely one of the most beautiful lobbies I have seen. The pools were amazing...both adult and kiddie pool. We upgraded to a Junior suite and the room was huge. The room was very clean and well stocked. The property is undergoing some renovations and I believe the room we have stayed in has not received the upgrade yet. But I find that the suite was beautiful and it has an amazing view from the big lanai.The bed was comfortable but the only issue I have is that the pillows have some funky smell. But this is not a deal breaker.
I just want to thank all the amazing staff of Turtle Bay Resort. The service we received was excellent! Kuddos to the 2nd floor crew namely Beth, Evelyn and Keith for ensuring that our room was super clean and fresh. Thank you Maimai, Jeff, Maui and Michael for ensuring our bell services needs were met and I hope I got your names right. I also wanna thank the guy that offered the first aid kit when my husband got into a reef accident, I apologize I didn't get your name.
This is definitely an amazing resort and this is one for the books!