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Turtle Bay Resort

Hotel Class
4 out of 5

Information

Reviews

4.4 / 5Excellent
4,771 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Turtle Bay Faizo Course
    11 min walk
  • Popular Location
    Turtle Bay
    12 min walk
  • Restaurant
    Roy’s Beach House
    12 min walk
  • Restaurant
    Fumi kahuku shrimp
    3 min drive
  • Airport
    Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    56 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Ocean View QQ

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Vista Level Ocean View King (located on the top floors)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Vista Level Ocean View Double Queen (located on the top floors)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Ocean View Family Suite

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Beach Front Double Queen Cottage

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details

About this area

Kahuku

Turtle Bay Resort is located on the beach and in a walkable area with good shopping. Travellers eager for a bit of culture can stop by Polynesian Cultural Center, while those wishing to experience the area's natural beauty can explore Turtle Bay Beach and Banzai Pipeline. Our guests appreciate the resort's central and quiet location.

What's nearby

  • Popular Location
    Turtle Bay Faizo Course - 11 min walk
  • Popular Location
    Turtle Bay - 12 min walk
  • Popular Location
    Turtle Bay Beach - 16 min walk
  • Popular Location
    Sunset Beach - 12 min drive
  • Popular Location
    Banzai Pipeline - 12 min drive

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 56 min drive

Restaurants

  • Surfer, The Bar — 1 min walk
  • Kula Grille — 1 min walk
  • Roy’s Beach House — 12 min walk
  • Fumi kahuku shrimp — 3 min drive
  • Rommy's Kafuku Prawns and Shrimp — 3 min drive

About this property

Turtle Bay Resort

Upscale resort on the beach, with 2 outdoor swimming pools
Spend the day relaxing at the beach, practising your swing on Turtle Bay Resort's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 443 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include room service (during limited hours), in-room massages and hairdryers.
Turtle Bay Resort offers 443 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer.
This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions

This property charges the following mandatory cleaning and resort fees collected at the property: USD 314.14 cleaning fee per stay and USD 78.53 resort fee per night for "Ocean Villa 3 BR" bookings and USD 366.49 cleaning fee per stay and USD 78.53 per night for "Ocean Villa 4 BR" bookings. For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.18 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of USD 300, per accommodation, per stay, plus a deposit of USD 250 per stay.
  • Dogs only
  • 1 per room (up to 15 lb/7 kg)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 52.88 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Faxes
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 22 and USD 32 per person (approximately)
  • Self-parking fee: USD 15.71 per day
  • Valet parking fee: USD 20.94 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 300 per accommodation, per stay
  • Rollaway bed fee: USD 26.18 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Turtle Bay Hotel Kahuku
  • Turtle Bay Hotel
  • Turtle Bay Kahuku
  • Turtle Bay Resort Oahu
  • Turtle Bay Oahu
  • Turtle Bay Resort Hawaii/Oahu
  • Turtle Bay Resort Kahuku

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 15.71 per day
  • Valet parking: USD 20.94 per night
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 22-32 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • 6 outdoor tennis courts
  • Aerobics classes
  • Basketball
  • Bike hire
  • Ecotours
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horse riding/hire
  • Kayaking
  • Mountain biking
  • Nightclub
  • Pilates classes
  • Sauna
  • Scooter/moped hire
  • Segway hire/tours
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 1 meeting room
  • Conference space (27997 square feet)

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • flat-screen TV
  • pay films

Food and drink

  • Coffee/tea maker
  • Oven
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Activities

Where to eat

4.4

Excellent

5 - Excellent
2,694
4 - Good
1,466
3 - Okay
402
2 - Mediocre
146
1 - Poor
63
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The property is beautiful!!! But the rooms need mantenimiento and don’t have any show any event during the evening

Stayed 6 nights in Dec. 2019

2/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

I have been visiting this property since I was a child and always loved it so returned about 18 times. It used to be very friendly and Hawaiian but has become more touristy and marketing driven. The property is still beautiful but the restaurant with great breakfasts is closed, the staff isn't so friendly, and some of the things I always looked forward to are gone. I did get a nice perk from Expedia, which was a room upgrade but they put me in room 338 which was right above a huge roof which I did not want to be my view. I asked them if they had another room not on top of a roof and the front desk lady Diane gave me a standard room 209 above another roof and it was one of the few rooms without a balcony. Since the hotel was only about 60% full I asked her if that was the best she could do. She said they had no other rooms available in that category but I could pay an additional $100 a night for a better room. I checked the desk a few more time since I was told they had many empty rooms but always got the same answer. Seems like they just don't care about their guests anymore so probably won't return.

Stayed 2 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We spent our honeymoon at Turtle Bay and could not be more thrilled with it! The staff were incredibly friendly, the activities they offer are fun and it is a great location. Great balance between adventure and relaxation. Like most of Oahu, the prices can add up so my recommendation is working with the Outpost to find what you really want to do. Overall though, highly recommend Turtle Bay and the North Shore!!

Stayed 11 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing. Beautiful scenery and great staffing. We would stay here again.

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The cleaness. Didn't like the cappuccino as it was a quarter a cup and all foam but the lovely lady did fix it after talking with them .

Stayed 1 night in Dec. 2019

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