Sheraton Princess Kaiulani

Photo gallery for Sheraton Princess Kaiulani

Primary image
Outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Balcony
Balcony
View from room

Overview of Sheraton Princess Kaiulani

Sheraton Princess Kaiulani

3.5 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
120 Kaiulani Ave, Honolulu, HI, 96815

Explore the area

  • Popular LocationWaikiki Beach2 min walk
  • Popular LocationRoyal Hawaiian Center6 min walk
  • Popular LocationHonolulu Zoo12 min walk
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)22 min drive

Choose dates to view prices

About this area

Honolulu

Located near the beach, Sheraton Princess Kaiulani is in Waikiki neighbourhood and is connected to a shopping centre. International Market Place and Royal Hawaiian Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Diamond Head. Honolulu Zoo and Lili'uokalani Botanical Garden are also worth visiting. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Waikiki Beach - 2 min walk
  • Duke Kahanamoku Statue - 3 min walk
  • International Market Place - 3 min walk
  • Royal Hawaiian Center - 6 min walk
  • Honolulu Zoo - 12 min walk

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 22 min drive

Restaurants

  • Keoni By Keo's - 2 min walk
  • ShoreFyre - 2 min walk
  • Honolulu Coffee - 3 min walk
  • Furusato Sushi - 3 min walk
  • JINROKU PACIFIC - 3 min walk

About this property

Sheraton Princess Kaiulani

Adventure hotel connected to a shopping centre in Waikiki, walk to Waikiki Beach
2 restaurants, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site. All 1000 rooms feature comforts such as premium bedding and down comforters, while conveniences include fridges and coffee makers. Balconies and WiFi are standard, as are TVs with cable channels.
Sheraton Princess Kaiulani offers 1000 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 45 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 31.00 for adults and USD 31.00 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Designer shops
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Italian
  • Japanese
  • Korean

Business services

  • 24-hour business centre
  • Conference space (14451 square feet)
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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See similar properties

Honolulu
Honolulu
Waikiki
Waikiki
Hotel
Hotel
3 star
3 star
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 38.93 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 31.00 for adults and USD 31.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel Honolulu

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 556 out of 1215 reviews
5 - Excellent 46%
Rating 4 - Good. 390 out of 1215 reviews
4 - Good 32%
Rating 3 - Okay. 134 out of 1215 reviews
3 - Okay 11%
Rating 2 - Poor. 78 out of 1215 reviews
2 - Poor 6%
Rating 1 - Terrible. 57 out of 1215 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful, clean, with a good view to the ocean and perfect to enjoy a vacation. Friendly staff, nice pool and bar with live music in the afternoon. Convenient location, close to the beach and dining options. Happy with the activities they provide either at this hotel or at the sister hotel, Moana Surfrider. Definitely recommend this hotel!
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service.
Stayed 1 night in May 2022

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom Have yellow stain. The beds were coming apart. There was no room service. The paint was crack. Smell in the room
Stayed 2 nights in May 2022

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I didn’t care much for the unfriendly bar staff; swimming was ok but closed too early
Stayed 8 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent location and nice staff
Stayed 4 nights in May 2022