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Sheraton Waikiki

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2 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
View from room

Overview of Sheraton Waikiki

Sheraton Waikiki

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
2255 Kalakaua Ave, Honolulu, HI, 96815

Explore the area

  • Popular LocationWaikiki Beach1 min walk
  • Popular LocationRoyal Hawaiian Center2 min walk
  • Popular LocationInternational Market Place5 min walk
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)14 min drive

Choose dates to view prices

About this area

Honolulu

Sheraton Waikiki is located in Waikiki, a neighbourhood in Honolulu, and is in the entertainment district and near the beach. Royal Hawaiian Center and Ala Moana Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Magic Island. Travelling with kids? Consider Honolulu Zoo, or check out an event or a game at Stan Sheriff Center. Looking to get your feet wet? Scuba diving, parasailing and sailing adventures can be found near the property. Guests appreciate the hotel's central location.
Visit our Honolulu travel guideOpens in a new window
Map

What's nearby

  • Waikiki Beach - 1 min walk
  • Royal Hawaiian Center - 2 min walk
  • Waikiki Beach Walk - 3 min walk
  • International Market Place - 5 min walk
  • Fort DeRussy - 8 min walk

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 14 min drive

Restaurants

  • Doraku Sushi - 2 min walk
  • Taormina Sicilian Cuisine - 3 min walk
  • Giovanni Pastrami - 3 min walk
  • Island Vintage Coffee - 3 min walk
  • Wolfgang's Steakhouse - 3 min walk

About this property

Sheraton Waikiki

Beach spa retreat, walking distance from Royal Hawaiian Center
Spend the day catching some rays at the nearby beach, relaxing by one of Sheraton Waikiki's 2 outdoor swimming pools or pampering yourself at the full-service spa.
Sheraton Waikiki offers 1636 accommodations with a safe and free newspapers. Rooms open to lanais. Pillowtop beds feature down comforters. 35-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Khakara has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages spoken

English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 45 per day; includes in/out privileges)
  • Secured covered valet parking on site (USD 55 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 35.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar

Restaurants on site

  • RumFire
  • Edge of Waikiki
  • Kai Market
  • Hapas Pizza
  • Honolulu Coffee Company

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Aerobics classes
  • Canoeing
  • Children's pool
  • Designer shops
  • Full-service spa
  • Shopping
  • Snorkelling
  • Surfing/boogie boarding

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (26400 square feet)
  • Meeting rooms - 19

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 35-inch LCD TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini fridge

Outdoor space

  • Lanai

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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See similar properties

Honolulu
Honolulu
Waikiki
Waikiki
Hotel
Hotel
Air conditioned
Air conditioned
4 star
4 star
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests are requested to provide their estimated arrival details in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 120.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 49.54 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 35.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE/TA-069-973-6064-01
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Hotel Waikiki
Sheraton Waikiki
Waikiki Sheraton
Honolulu Sheraton
Sheraton Honolulu
Sheraton Hotel Honolulu
Sheraton Waikiki Hawaii/Honolulu
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu
Sheraton Waikiki Hotel
Sheraton
Sheraton Waikiki Hotel
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 842 out of 1295 reviews
5 - Excellent 65%
Rating 4 - Good. 268 out of 1295 reviews
4 - Good 21%
Rating 3 - Okay. 87 out of 1295 reviews
3 - Okay 7%
Rating 2 - Poor. 48 out of 1295 reviews
2 - Poor 4%
Rating 1 - Terrible. 50 out of 1295 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, rooms were tended to everyday. Poolside food and beverage service was great. Pool attendants need to tend to the unattended poolside chairs better, a lot of chairs left unattended with dirty towels. Only tagged chairs when close to their towel pick up spot. A lot of personal chatter that can be heard by guests. Over all a great experience at all the restaurants and stores on site and at their other properties.
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely property excellent service
Stayed 8 nights in Jun 2022

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Established property. No real swimming sandy beaches. Large one you have to climb over rocks to get to. Small one is landing space for catamaran. Hall ways wide and long and Undecorated. Room size is generous. They do have friendly helpful pleasant staff. Room refrigerator need to be updated.
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach front hotel. Great staff and service
Stayed 4 nights in May 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness and Modern Facilities. It meets my high standards personality. Mahalo!
Stayed 8 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property.
Stayed 3 nights in May 2022

4/5 Good

Travelled with partner
Liked: Staff & service
Disliked: Amenities
What I like, this hotel is the center of everything. However, it is very crowded and no security.
Stayed 5 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 10 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!!! Amazing views, location, rooms, dining, kid friendly, all around best option for staying in Waikiki. Definitely will stay again on next visit.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and great location. Thoroughly enjoyed my stay here.
Stayed 4 nights in May 2022