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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Sheraton Waikiki

4 out of 5

Photo gallery

Featured image
Beach nearby, sun-loungers, beach umbrellas, snorkelling
2 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
2 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
2 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)

Guest reviews

4.1 out of 5 Very good
1,356 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

2255 Kalakaua Ave, Honolulu, HI

Explore the area

Popular LocationRoyal Hawaiian Center2 min walk
Popular LocationWaikiki Beach Walk3 min walk
Popular LocationInternational Market Place5 min walk
AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)14 min drive

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  • Room, 1 King Bed, Oceanfront (High Floor, Renovated Room)

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  • Club Suite, 2 Bedroom, Business Lounge Access (Ohana, Larger Suite, Renovated)

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  • Room, 2 Double Beds, Oceanfront (Renovated Room)

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    4.2/5 guest room rating

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    • 22 sq m
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  • Club Room, 2 Double Beds, Business Lounge Access, Ocean front (Renovated Room)

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    • 22 sq m
    • Ocean view
    • Sleeps 4
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  • Club Room, 1 King Bed, Business Lounge Access, Oceanfront (Renovated Room)

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    Room amenities

    • 22 sq m
    • Ocean view
    • Sleeps 3
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  • Deluxe Room, 2 Double Beds, Oceanfront (Renovated Room)

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    Room amenities

    • 22 sq m
    • Ocean view
    • Sleeps 4
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  • Deluxe Room, 1 King Bed, Oceanfront (Renovated Room)

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    Room amenities

    • 22 sq m
    • Ocean view
    • Sleeps 3
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  • Room, 1 King Bed, Partial Ocean View (Renovated Room)

    Photos of Room, 1 King Bed, Partial Ocean View (Renovated Room)

    Room amenities

    • 22 sq m
    • Partial ocean view
    • Sleeps 3
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  • Room, 1 King Bed, City View (Renovated Room)

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    4.2/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
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  • Room, 2 Double Beds, City View (Renovated Room)

    Photos of Room, 2 Double Beds, City View (Renovated Room)

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 4
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  • Luxury Room, Multiple Beds, Oceanfront (Larger Guest Room, Renovated)

    Photos of Luxury Room, Multiple Beds, Oceanfront (Larger Guest Room, Renovated)

    Room amenities

    • 59 sq m
    • Ocean view
    • Sleeps 6
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  • Room, 1 King Bed, Oceanfront (Renovated Room)

    Photos of Room, 1 King Bed, Oceanfront (Renovated Room)

    4.1/5 guest room rating

    Room amenities

    • 22 sq m
    • Ocean view
    • Sleeps 3
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  • Club Suite, 1 Bedroom, Business Lounge Access (Kai, Renovated Room)

    Photos of Club Suite, 1 Bedroom, Business Lounge Access (Kai, Renovated Room)

    Room amenities

    • 103 sq m
    • Ocean view
    • Sleeps 6
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  • Club Suite, Business Lounge Access, Oceanfront (Malia, Renovated Room)

    Photos of Club Suite, Business Lounge Access, Oceanfront (Malia, Renovated Room)

    Room amenities

    • 81 sq m
    • Ocean view
    • Sleeps 4
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  • Room, 2 Double Beds, Partial Ocean View (Renovated Room)

    Photos of Room, 2 Double Beds, Partial Ocean View (Renovated Room)

    Room amenities

    • 22 sq m
    • Partial ocean view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Partial Ocean View (Renovated Room)

About this area

Honolulu

Located near the beach, Sheraton Waikiki is in Honolulu's Waikiki neighbourhood, an area with good shopping. Neal S. Blaisdell Center and Hawaii Theater are cultural highlights, and travellers looking to shop may want to visit Royal Hawaiian Center and International Market Place. Travelling with kids? Don't miss Honolulu Zoo and Waikiki Aquarium. Looking to get your feet wet? Scuba diving, parasailing and sailing adventures can be found near the property. Guests appreciate the hotel's central location.
Map
View map
Popular Location

What's nearby

  • Waikiki Beach - 1 min walk
  • Royal Hawaiian Center - 2 min walk
  • Waikiki Beach Walk - 3 min walk
  • International Market Place - 5 min walk
  • Fort DeRussy - 8 min walk

Getting around

  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.) - 14 min drive

Restaurants

  • RumFire — 1 min walk
  • Edge of Waikiki — 1 min walk
  • Wolfgang's Steakhouse - 3 min walk
  • Cheesecake Factory - 4 min walk
  • Kelly O'Neil's - 4 min walk

About this property

Sheraton Waikiki

Beach spa retreat, walking distance from Royal Hawaiian Center
Catch some rays at the nearby beach or spend the day relaxing at Sheraton Waikiki's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 1636 rooms offer comforts such as pillowtop beds and down comforters, plus lanais and LCD TVs with satellite channels. Wireless Internet access (surcharge), coffee/tea makers and free newspapers are among the other amenities available to guests.
Sheraton Waikiki offers 1636 forms of accommodation with a safe and free newspapers. Rooms open to lanais. Pillowtop beds feature down comforters. 35-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Honolulu hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Khakara has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 35.00 per day
  • Valet parking: USD 45.00 per day
  • Electric car charging station
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 35.00 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Aerobics classes
  • Canoeing
  • Children's pool
  • Designer shops
  • Full-service spa
  • Shopping
  • Snorkelling
  • Surfing/boogie boarding

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Water sports equipment
  • Wedding services

Languages spoken

  • English
  • Japanese
  • Korean

Business services

  • 19 meeting rooms
  • Business centre
  • Computer station
  • Conference space (26400 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Raised toilet seat
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Free cots/infant beds
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 35-inch LCD TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini fridge

Outdoor space

  • Lanai

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

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Waikiki
Waikiki
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Washer and dryer
Washer and dryer
4 star
4 star
Business-friendly
Business-friendly
Free WiFi
Free WiFi

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests are requested to provide their estimated arrival details in advance.
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Renovations and closures

This property is closed from 5 May 2020 to 31 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 120.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 41.39 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Fitness/yoga classes
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 35.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 16.00 per person (one-way)
  • Airport shuttle fee per child: USD 16.00 (one-way)
  • Self-parking fee: USD 35.00 per day
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE/TA-069-973-6064-01
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the swimming pool
Children under 12 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

Sheraton Hotel Waikiki
Sheraton Waikiki
Waikiki Sheraton
Honolulu Sheraton
Sheraton Honolulu
Sheraton Hotel Honolulu
Sheraton Waikiki Hawaii/Honolulu
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu
Sheraton Waikiki Hotel
Sheraton
Sheraton Waikiki Hotel
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu

Frequently asked questions

Can I cancel my reservation for free at Sheraton Waikiki and receive a full refund?
Yes, Sheraton Waikiki offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Waikiki cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Waikiki have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.
Is Sheraton Waikiki pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Sheraton Waikiki?
Self-parking is available for USD 35.00 per day. Valet parking is available for USD 45.00 per day.
What time is check-in at Sheraton Waikiki?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Sheraton Waikiki?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Does Sheraton Waikiki provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 16.00 per person, one-way, applies.
Where is Sheraton Waikiki located?
This family-friendly Honolulu hotel is located in the entertainment district, steps away from Royal-Moana Beach, Waikiki Beach and Royal Hawaiian Center. International Market Place and Waikiki Beach Walk are also within 10 minutes.
4.1
Very good
5 - Excellent
601
4 - Good
455
3 - Okay
154
2 - Poor
88
1 - Terrible
58

4.1/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It has the most beautiful pools (Adult & Children) in the city, the staffs are super friendly and super helpful. I was there during the CoVid-19 pandemic, so we stayed in the hotels for 2 days, and my kids enjoyed the pools so much.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Good location for shopping and dinning. I requested to repair a safe in my room but they had never showed up until check out.
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
We have stayed there many times but this time most of the eating places in the hotel were closed due to covid19 and there was construction going on. I think the resort fee of $41.39 US per day is extremely high this covers basically wifi and phone calls and with the size of the hotel this cash flow to the hotel daily must be a staggering amount.
Stayed 6 nights in Mar 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Cleanliness, amenities
We came to the hotel around 4 PM. Mind you that check-in starts at 3 PM there is at this time a line of about 15 people and one person checking people in. There are two people for the Elite Bonvoy members and about six people waiting in line there. Why are there four people at bell service including a manager with no line? This is prime time check-in time absolutely ridiculous that this isn’t staffed accordingly. Picked an ocean king room - the view and room was great. However there are no amenities in the room like shower cap, robe or slippers. I find this strange for a Sheraton property- they actually sell hotel slippers in the gift shop downstairs which I find absurd. Upon checking into my room I found chocolate on my pillow and also all on the side of my bed on the floor. I called the front desk and surprisingly they did not offer a room change they just sent people to come and clean the carpets and change the sheets. They did offer however to waive my resort fees which was OK. It just makes me question their cleaning - as the corona pandemic is happening and they are missing these small things like are they REALLLY cleaning their hotel?
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Love it here. Will go back again and again!
Stayed 4 nights in Mar 2020

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