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Grand Ixora Kuta Resort - CHSE Certified

Photo gallery for Grand Ixora Kuta Resort - CHSE Certified

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, minibar, in-room safe, desk

Overview of Grand Ixora Kuta Resort - CHSE Certified

Grand Ixora Kuta Resort - CHSE Certified

4.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Jl. Kartika Plaza 92, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach11 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)9 min drive
  • Popular LocationNusa Dua Beach26 min drive
  • Popular LocationSanur Beach32 min drive

Choose dates to view prices

About this area

Kuta

Located on the boardwalk, Grand Ixora Kuta Resort - CHSE Certified is in Kartika Plaza, a neighbourhood in Kuta. The area's natural beauty can be seen at Kuta Beach and Legian Beach. Waterbom Bali and Circus Waterpark are also worth visiting.
Visit our Kuta travel guideOpens in a new window
Map

What's nearby

  • Lippo Mall - 3 min walk
  • Discovery Shopping Mall - 6 min walk
  • Kuta Beach - 11 min walk
  • Nusa Dua Beach - 26 min drive
  • Sanur Beach - 32 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 10 min drive

Restaurants

  • Warung Koffie Batavia - 5 min walk
  • Segarrr - 6 min walk
  • Nuka - 6 min walk
  • Black Canyon Coffee - 6 min walk
  • BreadTalk - 6 min walk

About this property

Grand Ixora Kuta Resort - CHSE Certified

Boardwalk Kuta hotel in Kartika Plaza, near Kuta Beach
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 2 bars/lounges, a poolside bar and a snack bar/deli are on-site.
Grand Ixora Kuta Resort - CHSE Certified offers 134 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmine Spa. Services include body scrubs, body treatments and manicures and pedicures.

Languages spoken

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 85000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Bambu Roras

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (1163 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 85000 per person (approximately)
  • Airport shuttle fee: IDR 175000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Whiz
Grand Whiz Hotel
Grand Whiz Hotel Kuta
Grand Whiz Kuta
Grand Ixora Kuta Resort
Grand Ixora Resort
Grand Ixora Kuta
Grand Ixora
Grand Ixora Kuta Resort Bali
Grand Ixora Kuta Resort
Ixora Kuta Chse Certified Kuta
Grand Ixora Kuta Resort CHSE Certified
Grand Ixora Kuta Resort - CHSE Certified Kuta
Grand Ixora Kuta Resort - CHSE Certified Hotel
Grand Ixora Kuta Resort - CHSE Certified Hotel Kuta

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 59 out of 210 reviews
5 - Excellent 28%
Rating 4 - Good. 90 out of 210 reviews
4 - Good 43%
Rating 3 - Okay. 44 out of 210 reviews
3 - Okay 21%
Rating 2 - Poor. 10 out of 210 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 210 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I’ve been in so far in Bali
Stayed 8 nights in Feb 2020

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
We were just using this room between checking out of our villa and waiting for our plane departure. We arrived at 1.40pm and were told no check in until 2pm still no room at 2.40pm. We did get a room which seemed smaller than what we had booked, very small, no safe but nice and clean. Anyway I think they got their monies worth for our 5 hour stay.
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mosquitos at the drinks dining. Service is very good. Room service food is served hot
Stayed 1 night in Dec 2019

1/5 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

2/5 Poor

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The male staff at reception seem to enjoy subtle racism. The aircon was horrible. 16 degrees aircon seemed like 28 degrees. Room was changed after complaining thrice. Each time i was told aircon is working fine and has been checked. Overall i would never recommend this hotel to anyone. Its a claustrophobic room with staff showing utter disregard towards people of colour. The location of the property is good. The staff was courteous and helpful excluding all the male staff at the reception and operator services.
Stayed 3 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach and shopping malls (walking distance). Lots of shops nearby and rooms are clean. Spa is alright for the price offered (there's 15% discount for in-house guests) but there are other options available outside. Transportation is easy by GoJek but not many knows the hotel as it's entrance is easily missed (like a shophouse).
Stayed 3 nights in Nov 2019

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2019

4/5 Good

Liked: Staff & service, property conditions & facilities
Pretty good
Check-in was a breeze! location is pretty close to the airport. However, there is much room for improvement for cleanliness
Stayed 1 night in Oct 2019

5/5 Excellent

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great. Some rooms are brand new and some are old. If you get the brand new, you will be much happier ofcourse. The hotel is located in a great location.
Stayed 5 nights in Oct 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
A nice hotel but not sure I'd stay there again. Air con wasn't very efficient and vent is falling out of the wall. Pool was disappointing. Very limited room service/pool menu. Buffet breakfast didn't have much of a selection and although we paid for it up front we only ate there twice. Im not a fussy eater either. The couple of problems we had with our rooms were attended to immediately and fixed e.g. blocked bathroom sink. The staff are lovely and ever so helpful and accommodating.
Stayed 10 nights in Sep 2019