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Reviews of Vinayaga by Poppys Kumbakonam

3 out of 5
Vinayaga by Poppys Kumbakonam
132C, Kamaraj Road, Kumbakonam, Tamil Nadu

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joysree

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place
They checked me in to a room without even make sure it was functional . Bathroom flush handle was broken , no towels , extremely dirty door and sheets . They were dusty and brown No hot water . They later switched my room but again it was equally dirty , I was told to run 2 big buckets of water before you get hot water . Still no hot water in am . Staff are clueless . Not worth the money and not a good location . Grand Raya is much better than this place . No kettle or supplies for coffee or tea in the room
Stayed 1 night in Jan 2024
Response from Vinayaga by Poppys Kumbakonam on 1 Feb 2024
Dear Joysree,Thank you for sharing your feedback with us. We are sorry to hear about your experience during your stay. We apologize for the inconvenience caused by the issues with the room, including the broken flush handle, lack of towels, dirty door, and sheets. It is disappointing to hear that the second room provided was also dirty and that there was no hot water despite the instructions given. Our team should have been more attentive and knowledgeable in handling these matters. We understand your frustration and would like to assure you that we take your feedback seriously. We will address these concerns with our staff and work towards improving the cleanliness and maintenance of our rooms. Thank you for bringing this to our attention.

8/10 Good

Serengulam

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean room. Restaurant food was great.
Stayed 1 night in Sep 2023
Response from Vinayaga by Poppys Kumbakonam on 8 Feb 2024
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

8/10 Good

Karthik, BELLEVUE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Vinayaga by Poppys Kumbakonam on 8 Feb 2024
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

10/10 Excellent

Radhakrishnan

Stayed 3 nights in Aug 2022
Response from Vinayaga by Poppys Kumbakonam on 8 Feb 2024
Your feedback is absolutely priceless, and a 10-star rating is a testament to our commitment to perfection. We're here to ensure every visit is truly unforgettable.

8/10 Good

Somayajulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Neat and clean hotel
Stayed 1 night in Aug 2018
Response from Aravindan on 27 Aug 2018
Thank you for taking time to share your feedback about us in Hotels.com. We are happy to know that you liked your stay with us. We will keep impressing you whenever you visit us in Vinayaga Hotel Kumbakonam.

6/10 Okay

Jana, Irvine, CA

We were placed in Poppys S.E.T Residency
Hotel Vinayaka was under renovation, ehen we ended up at the counter we were transferred to Poppys SET Residency @ 45/2 Kamaraj Rd, Near Bus Stand, 60 Ft Rd, Kumbakonam 612001. Ph: 914352423909
Stayed 1 night in Dec 2017