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"Wonderful hotel 11/10!! The room was extremely clean, staff were very nice, breakfast was delicious, and the view of the square was amazing! I was worried about potential noise from the square at night, but there are actually two sets of windows so it is pretty quiet!! The room itself had so many little touches that made our stay super comfortable - wine on ice, free soda and juice, robes, slippers. We stayed in a junior suite and recommend it, worth every penny :)"

"The hotel room is spacious and comfortable. The hotel has a bar-restaurant with a very pleasant atmosphere. There is a bus stop right in front of the hotel (Cystersów), which takes you to the city center in 10 minutes."

"Very nice hotel, great breakfast "

"We really enjoyed our stay here. Was a little loud at night but didn't really bother us that much. Everything we wanted to do and had booked was all within walking distance from the hotel. Not our typical kind of breakfast but overall we were happy with everything on our trip :-)"

"Lovely aspect on arrival, organised transport from the airport. Room was ready on arrival so early check in! Lovely staff, very clean. Only niggle was the temperature of the hot breakfast items. Very spacious room with good facilities. Local shop nearby & restaurants, cheap ride in to town."

"Location is just perfect."

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"This hotel has definitely lived up to its 5* rating. The beds are very comfortable probably the best sleep I’ve had in a long time. The staff were so friendly & incredibly helpful. I had a problem with my booking to the concentration camp & the receptionist kindly offered to call them for me. Reception staff also contacted the transfer company to confirm my booking as I was having issues with my mobile. Small gestures but made a big difference to my stay. If I return to Krakow I would definitely stay here. The hotel is beautiful very clean & only a short walk to the main square."

"The décor was excellent. Staff was very friendly. Breakfast was very good. Overall experience was excellent. I would highly recommend this hotel."