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Sheraton Grand Krakow

5.0 star property
Travelers find urban tranquility at this Krakow hotel where relaxing saunas, rejuvenating spa treatments, and the excellent Anima restaurant await

Choose dates to view prices

Sheraton Grand Krakow, in the city center, offers a peaceful retreat with a rooftop terrace and garden. Relax in the sauna or book spa treatments like hot stone massages before dining at Anima restaurant. Enjoy high-speed WiFi and dry cleaning, with consistently praised staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$258
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (View)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio, 1 King Bed

Club Studio, 1 King Bed

Club Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Royal Suite, 1 Double Bed

Royal Suite, 1 Double Bed

Royal Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (View)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Room, 2 Single Beds (View)

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds (View)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Located on a river, Sheraton Grand Krakow is in Kraków City Centre, a neighbourhood in Kraków. Czartoryski Museum and Old Synagogue are cultural highlights, and some of the area's notable landmarks include Smok Wawelski Statue and Main Market Square. Wawel Cathedral and St. Mary's Basilica are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.
Visit our Kraków travel guideOpens in a new window
Map
Ul. Powisle 7, Kraków, Lesser Poland, 31-101

What's nearby

  • Wawel Cathedral - 5 min walk - 0.4 km
  • Wawel Castle - 6 min walk - 0.6 km
  • Royal Road - 6 min walk - 0.6 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 11 min walk - 1.0 km

Getting around

  • Turowicza Station - 6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 6 min drive
  • Kraków (KRK-John Paul II - Balice) - 27 min drive

Restaurants

  • ‪groble restaurant & bar - ‬2 min walk
  • ‪Streat Slow Food Kiosk - ‬4 min walk
  • ‪KROMA - ‬3 min walk
  • ‪Tandoori Flame - ‬5 min walk
  • ‪Café Szafé - ‬4 min walk

About this property

Sheraton Grand Krakow

Luxury hotel near Wawel Castle
Located close to Smok Wawelski Statue and Wawel Cathedral, Sheraton Grand Krakow provides a rooftop terrace, a garden and a library. For some rest and relaxation, visit the sauna, and indulge in a Thai massage, aromatherapy or a facial. The on-site restaurant, Anima, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
Other perks at this hotel include:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and airport pick-up service (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Smoke-free property, luggage storage and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 230 rooms boast comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Parking on site (PLN 125 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: PLN 122 for adults and PLN 61 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Anima
  • Roof Top Terrace
  • SomePlace Else Sports Bar

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,382 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Rooftop terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (112 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 100.00 per accommodation, per night, plus a one-off cleaning fee of PLN 215
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 17 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 185.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately PLN 122 for adults and from PLN 61 for children
  • Airport shuttle fee: PLN 160 per vehicle (maximum occupancy 3)
  • Self-parking fee: PLN 125 per night (in/out privileges)
  • Pet fee: PLN 100.00 per accommodation, per night plus a one-off PLN 215 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 185.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Krakow Sheraton
Hotel Sheraton Krakow
Krakow Hotel Sheraton
Krakow Sheraton Hotel
Sheraton Hotel Krakow
Sheraton Grand Krakow Hotel
Sheraton Grand Krakow Kraków
Sheraton Grand Krakow Hotel Kraków

Frequently asked questions

Does Sheraton Grand Krakow have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sheraton Grand Krakow?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Krakow on 25 Jan 2026 start from AU$257.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Krakow pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 17 kg per pet. There's a fee of PLN 100.00 per accommodation, per night. A cleaning fee of PLN 215 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sheraton Grand Krakow?

Self-parking is available for PLN 125 per night.

What time is check-in at Sheraton Grand Krakow?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Grand Krakow?

Checkout is at noon.

Does Sheraton Grand Krakow provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of PLN 160 per vehicle applies.

Where is Sheraton Grand Krakow located?

Located in Kraków City Centre, this luxury hotel is within a 5-minute walk of Planty Park and Smok Wawelski Statue. Wawel Castle and Wawel Cathedral are also within 10 minutes.

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Reviews

Sheraton Grand Krakow Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 712 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, clean and spacious. Staff were super friendly and welcoming. Pool and spa area was very nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel, great room, great service and great food.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean, and very comfortable rooms! The service is always five stars.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and the location was super convenient to get to all the best places Krakow has to offer. Would absolutely stay again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Chandrani

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality of the staff and location
Stayed 6 nights in Apr 2025

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal staff, especially both hostesses that were working in the ground floor restaurant during the evening. (Maria and another lady that I unfortunately don't know the name)
Stayed 3 nights in Aug 2025

10/10 Excellent

frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place with charming staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay and friendly / helpful staff
Stayed 6 nights in Apr 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is welcoming and helpful. Breakfast had a good variety to fulfill everyone’s preference. The standard room was a
Stayed 5 nights in Jun 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great food and very friendly and helpful staff.
Stayed 12 nights in Jan 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
All as per the review, just a very relaxing place to be with good friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable, clean and well located. Great food and staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
An excellent hotel , all staff very helpful and friendly. Will hopefully return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ben George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay - we asked for breakfast to take away a we had an early excursion booked and it was huge, basically a breakfast and lunch. Staff were so nice and couldn’t have been more helpful
Stayed 3 nights in Feb 2025

10/10 Excellent

Darek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 6 nights in Jun 2024

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff, very helpfull, very clean rooms and warm atmosfer
Stayed 2 nights in Nov 2023

10/10 Excellent

Noel

Liked: Amenities
The staff was nice and courteous. Overall the hotel excellent.
Stayed 1 night in Mar 2024

8/10 Good

Klaus

Liked: Cleanliness, staff & service
Good location to visit the old town
Stayed 1 night in Oct 2023

8/10 Good

Klaus

Grest location to visit the old town
Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could not be better

Great Hotel. Great Service. Excellent Food/ Great Location
Stayed 4 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

Location was great, not in the Old Town but very close and with a lovely view of the castle and river. Rooftop bar very pleasant, breakfast buffet excellent and every single staff member we encountered could not have done any more for us.
Stayed 2 nights in Apr 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at Sheraton Grand Krakow. Everyone was super helpful and knowledgeable. Highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the river nice trails. Not near tram stop.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and beautiful hotel and a big shoutout to Piotr in the reception. He was super helpful and friendly 😄
Stayed 3 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe view room had a view of the carpark so we had to upgrade to a grand deluxe to get a river view at extra cost. Room was great, breakfast very good and we loved the sky bar.
Stayed 4 nights in Sep 2024