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Reviews of Augill Castle

4 out of 5
Augill Castle
Leacett Lane, Kirkby Stephen, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 19 reviews" "
Rating 8 - Good. 2 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

kevin

Stayed 2 nights in Aug 2023

6/10 Okay

Andy

Liked: Staff & service, room comfort
Break away
We had a lovely time away beautiful place but a few little issues and not what we expected for 4 star. The staff were very friendly and helpful and because of this we didn't let the little things spoil our stay
Stayed 2 nights in Jan 2023

10/10 Excellent

peter

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful property with so much character. You really are staying in an old castle. The entrance hall and reception rooms all reflect some of the history of the place. The staff, food and service were all wonderful. Even a present from Santa for the boys. An excellent stop off on the A66 to break our journey and we’ll definitely come back!

10/10 Excellent

Louise

Stayed 1 night in Sep 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you need to relax.. go here
Very nice getaway, quiet and tranquil and very nice seating with Beutiful views and fantastic service.
Stayed 1 night in Jul 2021

10/10 Excellent

Arthur, Cheshire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully and sympathetic period decor, couldn’t fault the food or any of the facilities. Very welcoming staff and excellent hygiene and self distancing during our stay. Without doubt we will visit again.
Stayed 3 nights in Sep 2020
Response from Team Augill on 5 Sept 2020
Thank you so much for your kind review, we are so pleased you enjoyed your stay with us. We look forward to having you stay again. Thankyou, Team Augill!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your own private castle.
This is an amazing venue away from the hustle and bustle and set in beautiful countryside. The rooms are superb and the little quirky aspects like to self serve bar and private cinema make it lots of fun.
Stayed 1 night in Nov 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castle retreat.
A perfect night away with friendly staff & everything you would expect from staying in a castle. The evening meal that was served was excellent & good value for money. If your looking to stay somewhere different in a picturesque part of Cumbria then look no further.
Stayed 1 night in Dec 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like staying in a home from home.
Overall we loved staying at Augill Castle. Fabulous food, excellent location, great ambience. In fact, the only minor niggle in our accommodation (The Gatehouse), was there was no sink available downstairs, so whenever we wanted to fill the kettle, or wash the pots, we had to go upstairs to the bathroom. I know not all the rooms are the same, so perhaps only applies to the room we were in, and maybe I am being a bit lazy too.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Castle has kwerkyness about it, which is delightful.The period furniture is not overstated and works well. Our room had a 4 poster bed, which went well with the rest of the furniture. Having been in many hotels world wide I would say that this one is up there in the top 3/4.
Stayed 1 night in Sep 2019

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent castle accommodation
Superb castle accommodation, very friendly staff and excellent breakfast. Would definitely recommend.
Stayed 1 night in Sep 2019

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was nice and helpful. Owners were away and there were some problems with our reservation and the check-in process.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, great for a romantic getaway from the city. Close enough to drive or walk to nearby pubs and restaurants.
Stayed 2 nights in Jul 2019

6/10 Okay

Murray

Disliked: Staff & service, property conditions & facilities, room comfort
The Castle
Did not live up to our expectations of staying in a castle. It would have been nice to have seen and spoken to the owners socially and perhaps some music might have created some atmosphere.
Stayed 1 night in May 2019

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magical little find
amazing place to stay.You treat the castle as your own while youre there.The owners and staff have it totally bang on !!
Stayed 1 night in Oct 2018
Response from wendy on 17 Oct 2018
Thank you so much. Cant wait to see you back one day soon. Best Wendy

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed at the gate house apartment. It was lovely
Stayed 1 night in Aug 2018
Response from Wendy on 29 Aug 2018
We love this room too - especially the lovely cascade lamp in the upstairs room.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Victorian perfection
Everything was perfect for a classical, quiet, authentic getaway.
Stayed 2 nights in Aug 2018
Response from wendy on 29 Aug 2018
Thank you so much - we do aim to please!