All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The meals at night were good and staff attentive but the breakfast was poor.Porridge was lumpy and didnt tasty good. Scrambled eggs tasteless and bacon barely cooked. Hot water on counter not hot enough to make tea but luckily staff give me boiling water from kitchen.
Beautiful setting. Pleasant welcome, comfortable room, lovely view, good food (evening meal and breakfast). The on-site menu and prices didn't always match up with the online menu and prices; that wasn't a real problem, but it's something that the hotel needs to make good.
Mark
Stayed 1 night in Apr 2024
8/10 Good
Anna
22 Apr 2024
Grounds around hotel needs some TLC but understand. That this is a work in progress
Staff were lovely, welcoming and friendly. Food was excellent especially the breakfasts. However there were some heating and hot water issues. My son and his partner only had hot water on 1 night of our 2 night stay. The heating in our room did not seem to be working which was not a problem on the first night as we were warm enough but the second night was colder and there was only a summer quilt on the bed. Also the TV could not receive a signal, we tried re-tuning several times but there was an aerial/signal problem. The issues were reported to reception on check out.
graham
Stayed 2 nights in Jan 2024
10/10 Excellent
peter
Business traveller
28 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Fantastic location by river with lovely views, friendly staff, good food, and good value
peter
Stayed 1 night in Jan 2024
6/10 Okay
Simon
Business traveller
12 Jan 2024
Disliked: Room comfort
A little disappointed
The hotel is a little tired and would benefit from a refurb. The problems i had with my room was the heating and the hot water or lack of it. The heating went off sometime in the night which i can live with if it isn't -5 outside. There was no hot water in the evening or in the morning. I couldn't shower and had to boil the kettle to have a warm wash in the morning. My work colleague had an electric shower in his room some he had no problem. It might just have been my room but i was left disappointed after paying £70.
I had a nice stay in a room with a four-poster bed (the option without bath.) The room was spacious and pleasant. The staff person at the front desk was friendly and helpful.
I got a little chilly through the night (December stay) but warmed up under the covers with pyjamas. Sleep was a little disturbed by what sounded like the dripping of rain or water, part way through the night, but with earplugs pre-prepared I fell back asleep fine. Four-poster bed was a little creaky when moving. I didn’t mention this to staff because I didn’t want to be a bother (so that’s on me.)
It was a nice stay overall.
Understaffed! Waited 15 minutes in the morning to get checked out! Toilet had constant dripping noise had to sleep with ear buds in!
Brian
Stayed 1 night in Nov 2023
4/10 Poor
Caroline
13 Nov 2023
Liked: Cleanliness
Caroline
Stayed 1 night in Nov 2023
10/10 Excellent
Craig
12 Nov 2023
Craig
Stayed 1 night in Nov 2023
10/10 Excellent
Lesley-Ann
12 Nov 2023
Lesley-Ann
Stayed 1 night in Nov 2023
6/10 Okay
Gillian
8 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was run by a lovely couple who worked very hard. Bar area was rustic and food was excellent, however, rooms were a bit tired and shower was very cold.
Despite the best efforts of friendly staff, this hotel is in a bad state and in need of major refurbishment. It’s also got noise issues (I was disturbed every night and morning), maintenance issues - bathroom in disrepair, uncomfortable bed - and some quite intimidating clientele. And food was average to poor mass-catering style - really disappointing.
Our two night stay in Killin ended up being a highlight of our week in Scotland! Loved our stay here, the quirkiness of the 100 year old lift and the helpfulness of staff. Thanks
Jayne
Stayed 2 nights in Oct 2023
Response from Angel on 4 Nov 2023
Thank you for the review. We are delighted you had such a good stay and we look forward to welcoming you back in the very near future.Many thanks
8/10 Good
Audrey
19 Oct 2023
Liked: Staff & service, room comfort
Excellent service, professional staff.
Building tired and requiring upgrading
Audrey
Stayed 1 night in Oct 2023
Response from Angel on 4 Nov 2023
Thank you for the review. We are working hard behind the scenes on renovations and I hope these will be more evident on your next visit.Many thanks
Attended a Celebration of life for a much loved friend. The buffet was delicious, the staff helpful and discreet all contributing to a memorable day.
Liz
Stayed 2 nights in Oct 2023
Response from Angel on 4 Nov 2023
Thank you for the review. We are delighted we could assist in such a special day, we endeavor to help make these events special and memorable for all involved. I am glad you could celebrate a life and we hope to welcome you back on more occasions.Many thanks
What we liked was the food, the comfort and the staff.
The dining room was clean and comfortable as was the bar area.
Our room was clean and comfortable.
We didn’t like that the carpet in public areas, except the bar area, was old, stained and needs replacing. The lift is antiquated.
But there was nothing that would put us off from staying again.
Helen
Stayed 1 night in Oct 2023
Response from Angel on 4 Nov 2023
Thank you for the review, we are working hard behind the scenes on renovations and we hope on your next visit, these renovations will be more obvious. We look forward to welcoming you back in the very near future.Many thanks
10/10 Excellent
Heather
18 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Killin Hotel
We were offered a free upgrade at the time of check in from the standard double room I booked to a king size room. The view from the room was magnificent. The hotel is undergoing upgrading and part of the room has been partially upgraded but not the bathroom which was very clean but a wee bit tired. The staff at the hotel were polite and helpful at all times. We did not eat at the hotel but the dinning area looked busy and the food looked nice and plentiful. The hotel was warm and welcoming and a reasonable and I would stay here again.
Heather
Stayed 2 nights in Oct 2023
Response from Angel on 19 Oct 2023
Thank you for review. I am delighted you liked your room and we are working hard behind the scenes to get renovations done. Hopefully, on your next visit, you will be able to enjoy one of our completed rooms and enjoy the culinary delights our chef has to offer. Many thanks
Perfect location with a half mile walk along an old railway line to the spectacular Dochart Waterfall. Cosy pub downstairs in hotel. Good beer. Little nose disturbance from other guests
David
Stayed 1 night in Sep 2023
Response from Angel on 2 Oct 2023
Thanks for the rating. We look forward to seeing you back very soon.
8/10 Good
Andrew
Travelled with family
27 Sept 2023
Liked: Staff & service
Not as clean as we would have liked
Our room was spacious but not as clean as we would have liked. The bedding didn’t fit the bed and as a result we had to keep pulling the sheets straight.
My wife couldn’t find her charger so looked under the bed for it. It was really dirty and dusty. The windows wouldn’t close properly and the room was cold. The bed was very hard.
The food was very nice. Both breakfast and evening meal. One day we had lunch as well. Only soup but it was nice.
The service was good and the staff were nice and helpful. The hotel looked run down.
Not sure that we would stay again.
Great location,walks by the loch, forest or old railway lines. comfortable room , good food at the hotel and surrounding areas. the lift in hotel was an experience! We used the stairs unless we had our suitcases, parking areas substantial but a little rugged. Yes I would return
Verified traveller
Stayed 3 nights in Sep 2023
Response from Angel on 23 Sept 2023
Thank you for the review. We hope to see you back very soon!
10/10 Excellent
Andrew
20 Sept 2023
Andrew
Stayed 1 night in Sep 2023
Response from Angel on 23 Sept 2023
Thanks for the rating. Hope to see you back very soon.
Great place for the price. I got upgraded. Room is renovated. Reception staff made me feel welcome and even phone me to ask me when they should expect me. Quiet and nice village.
Lovely room view river views. The food made this hotel special.
Allan
Stayed 1 night in Sep 2023
Response from Angel on 7 Sept 2023
Thank you for the review.
10/10 Excellent
Idene
2 Sept 2023
Idene
Stayed 1 night in Sep 2023
Response from Angel on 3 Sept 2023
Thank you for the review. We are glad you had such an amazing stay
8/10 Good
Riccarda
29 Aug 2023
Liked: Staff & service
Old but nice.
We had a nice stay. The location of the hotel is very good, beautiful walks around Loch Tay. The hotel is old and need some maintenance. But the staff was friendly and it was clean.
Riccarda
Stayed 1 night in Aug 2023
Response from Angel on 3 Sept 2023
Thank you for the review. we are working hard on giving the hotel a modern fresh look without losing the charm. Hopefully on your next visit the upgrades will be more visible.Many thanks