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"It's really so nice, and the two front desk staff also kindly offered to drive us to the train station when it wasn't convenient for us, which truly touched our hearts."

"カメムシが大量におり、駆除するのが大変でした。同行者が虫嫌いの為、落ち着いて過ごせませんでした。 外にある吊り下げ式のソファ壊れてませんか？危ないです。"

"Très bel hébergement! Il manquait peut être un peu de vaisselle pour cuisiner. De plus l’annonce indiquait pour 6 personnes mais n’avais de la place que pour 5 personnes (par chance nous étions que 5). Mise a part ces petits détails tout était parfait. Nous avions oubliés une montre et le personnelle c’est occuper de tout pour nous l’envoyer par la poste! Nous avons grandement apprécier le temps qu’ils ont pris pour nous répondre rapidement et procéder a l’envoie! "

"Clean room, courteous and friendly staff. Wonderful to a private onsen for guest staying in the hotel. Able to hear people from the next room talking which is a minus experience during my stay. "

"Clean, beautiful view, excellent owners& food out of this world!!!"

"Reception helpful, nice, enthusiasm "

"Staff hospitality and stunning lake Toya view from the room. These are amazing!"

"Well trained staffs "

"駅やフェリーターミナルに近く、コンビニも数件 近くにあるので便利です。"

"Valley was ver close and the onsen was excellent "

"All was perfect."

"Fantastic view, great staff."

"It was nice"

"Friendly staff and excellent onsen."

"Family friendly onsen"

"Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience "