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"Personable and warm staff. Good housekeeping "

"Great hotel as a base to explore Georgetown. Although dated, it’s still comfortable and clean. Free parking is a real plus."

"An excellently run hotel which continues to maintain its high service levels."

"Excellent location. Comfortable bed & shower facility. "

"Staff was friendly. Rooms were not large but adequate in size and very clean. Place looks updated not rundown. Hotel slippers were nicer than most hotels. Buffet breakfast good value with access to healthy choices like salad, cooked vegetables, oatmeal, eggs, fresh fruits "

"Location was great, breakfast was good too. Nothing I did not like. "

"This is a very good hotel well located in the heart of Georgetown, close to all the sites. We did not find it noisy as some have commented. It is a heritage property which has its great charms and also some limitations. The rooms are comfortable with air-conditioning, but quite small. There is a very welcome pool. And the restaurant provides a decent breakfast. There are not many places to sit together as a family in the evenings, as the pool area is locked at 7pm."

"New hotel, clean lobby, rooms, amenities. Friendly staff. Near food and convenience store. Short drive to the airport. "

"Rooms are cleaned and modem, and the staff are nice however you will need some patient to tell them what you need / want. Maybe is just culture difference. Overall is a good hotel to stay in. "

"This hotel is in need of renovation, very old. Our air-con was dripping water onto the floor. The wooden floor was sticky. Ants were in our room and we were on the top floor which was level 4. The hotel is near to the night market for food."

"Nice staff, clean and great for the price"

"The property has been recently renovated and the bedroom was of a good size and the hotel is within walking distance to the main touristic attractions in Penang. The room in each we stayed was in the left side of the hotel, and at 6.15 am in the morning we would wake up with the prayers at the mosque. Breakfast is continental style - you can order omelettes, scrambled eggs or fried eggs cooked to order, there's tea, coffee and orange juice available, a hot station with Asian style noodles...

"Convenient location and the staff very helpful whenever there is a need of help"

"Met every expectation though the food is costly "