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"Awesome onsen facility and hotel meals! "

"The room was clean and smell good. Also, it has a nice public bath."

"Vacationing to see Matsumoto Castle Very convenient location Clean and secure"

"静かで落ち着ける。空気も良く、ゆったりくつろげます。少しずつ設備が老朽化していることを感じますが、それなりに改善はされているように感じます。でも、とにかくロケーションが素晴らしいです。"

"best choice"

"The staff went out of their way to assist with several things. The Chinese restaurant was great. We were able to do laundry. "

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"Amazing stay for my birthday with my gf. It was so nice to have a quiet place to stay with 3 private baths. They were so beautiful and relaxing to use (even at 2am xD). Hiriko (hopefully i spelt that write :/) was amazing and was around to help when needed. They even got someone to pop over and collect our luggage. Food was amazing too. Will definetly be coming back next year."

"The location was great with Katakurakan right in front of Hotel."

"The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful."

"The owner who was only the other person there was very kind and drove me up to the bus stop with my heavy luggage in very snowy, icy conditions, beautiful views, winter wonderland of snow and ice. incredible views."

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"Perfect location in Matsumoto"