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"The staff were friendly and helpful. Room were clean and regularly cleaned. Great roof top bar and a lively breakfast. Great location too."

"Very good value for money "

"Best place to stay "

"If you weigh more than 5 stone then you won’t be able to get in or out of bed because the space between bed and wall is less than a metre on all sides (not even sure that’s legal from a fire safety persoective). Cleanliness- silverfish in bathroom and things visibly left by previous tenant under bed (I didn’t go looking). Staff were nice enough but definitely wouldn’t stay there again.."

"Quiet rooms, clean, easy parking"

"Clean and tidy room. Pub next door good food and service "

"Clean room but bed was a bit dated and lumpy"

"perfect place for us to stay whilst working locally, great breakfast and accommodating when we had to leave early with rolls made instead"

"Best Western Thurrock Hotel is a good hotel if you need a place to stay and relatively cheap. It’s in a good location for Lakeside shopping centre, the M25 and the dartford bridge. The entrance to the hotel itself needs refreshing as the road is damaged with slight potholes so if visiting make sure to go slowly. Once on the grounds of the hotel there was good amount of parking and wheelchair friendly walkway to get into the hotel with a ramp. The reception on arrival is lovely and very welcoming, the hotel itself is very large and has a lot of bedrooms and suites as they host weddings. Short walk upstairs to the rooms, no lift so be aware when booking if you cannot do stairs. The rooms themselves need a really good renovation, they are very outdated, but a good large size. The first room (121) we checked into was horrible. The pipes for the taps were very loud and the smell from the drains were potent. We spoke to reception and they moved us with ease and they were fantastic about that, finding another room quickly and letting us view it first before choosing due to the past room being bad. The second room we checked into was great, minus the outdated carpet and VERY squeaky floorboards which definitely need to be looked at. The bathroom at a good size and renovated well with no bad smells or stains. The bed was comfy and it was a lovely night to sleep. Would stay again but this hotel definitely needs upgrading :) "