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"Great location, very clean and excellent staff."

"Window in Bathroom was black around the bases and one light in bedroom not working."

"The room was spacious enough. The restaurant was terrible. The burger was so overcooked it was crispy and the chips were very greasy. Parking was an extra charge"

"The room was ok, the hotel is a bit dated and basic but it’s a reasonable price so my expectations were not high and therefore it was fine for a night. "

"Not the greatest hotel. Paper thin walls, the double bed seemed extra small, terrible pillows, the shower didn’t drain & the temperature was very difficult to manage. "

"Check in was efficient and the welcome friendly. Room and bathroom were a good size and clean. Unfortunately I had to leave too early to try the breakfast. Hotel is only a short walk from Canterbury West train station and the Marlowe Theatre. The room that I stayed in overlooked North Lane and I would just say that if you're a light sleeper it might be a good idea to have earplugs in case the traffic noise bothers you. I'd happily stay here again."

"Overall very good customer service and very friendly "

"Amazingly stunning hotel Brilliant , helpful staff and the rooms ( comfy , spacious beds with such comfy pillows too ) The restaurants are fantastic ,really lovely all round . We will definitely return."

"Staff are so kind friendly and funny The lady who checked us in it was her second day and she did amazing, thank you for being so great. Also so lovely to see the support when needed from her colleague who was a great trainer. it’s was clear they were a great team already A friendly welcome and a great room after a long journey is amazing. Thank you "