Hotaka Hotels, Azumino

"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "

"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"

"予約を取るのが大変難しい。"

"The room structure was so sophisticated and helpful for skiing. Breakfast was so good and my kids were very satisfied."

"Great stay! Large room. Breakfast and lunch were an amazing experience. "

"塩尻駅の目の前なのでとても便利です。"

"Awanoyu is among one of those onsen ryokans we love the traditional ambience. Its open air spa is exceptional in the natural serenade!!"

"Not worth it. Way over priced! We stayed one night. Staff are very nice. But the place is of a by gone era. It’s old but not in a charming way. Showers in the onsen are cold and you have to wait for many minutes in order for hot water to come out. The rooms and elevators are old. the outdoor hotspring is on the top floor with no facilities (you have to go downstairs first and shower) and no real view to speak of. The location is on the main drag which is nice. But it should be 1/2 the...

"The beds and pillow were quite hard. Basic hotel"

"We Stay with comfortable and really good and traditional Japanese Onsen hotel. Good taste of Breakfast and Dinner. "

"Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating. "

"Clean room and nice amenities"

"レストランは研修中？の女性が、動き、声かけ、気付きが抜群に良かった。男性陣がもっと全体に目を向けないと研修中の女性の動きがよいだけに負荷がかかりすぎてると思う。ドリンクオーダーもテーブルにベルもないしわざわざ注文を伝えにレジまで行く有様。 夜のコンサート企画は素晴らしい演奏で聴き応えがありました。"

"Loved the area"

"A traditional Japanese onsen hotel. Staff are experienced and served with heart. Very nice experience if stay, would definitely recommend to anyone who will travel to this area!!"

"スタッフのみなさんの対応がとても気持ちいいもので、『また来たい』と思わせるものでした。 子供への接し方も素晴らしく、心から楽しんでいる姿が親としてもうれしかったです。 布団も子供用のものも部屋にあり、こういう心遣いもありがたい限り。料理も美味しく、とても満足。 ぜひまた訪れたいと思います。"

"The staff were amazing! The breakfast was so good and we were looking forward to it every morning. Overall great service , probably the best hotel service I’ve received! I’m looking forward to my next stay! - Aldrin and Family"

"食事の際に飲みものを注文したがなかなか来なかったのが残念でした"

"Easy to park. Wife would give it 4 stars. 6 yr old would give 5 stars for the rock climbing wall. No lift for 2nd floor rooms and would have life more space to open suitcases but overall nice place to stay."

"Nice and warm hospitality"