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Reviews of Ala Moana Hotel by Mantra

3.5 out of 5
Ala Moana Hotel by Mantra
410 Atkinson Drive, Honolulu, HI

Reviews

8.4

Very good

Rating 10 - Excellent. 1690 out of 3312 reviews" "
Rating 8 - Good. 943 out of 3312 reviews" "
Rating 6 - Okay. 406 out of 3312 reviews" "
Rating 4 - Poor. 173 out of 3312 reviews" "
Rating 2 - Terrible. 100 out of 3312 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Leitu

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We had a nice stay, my wife and 3 kids (all under 5). We wouldn’t book it again, seemed like a hotel for seniors. The room shower was old fashion, older tv (can’t connect phone), and what I thought was weird is the pool and little gym they have closes at 7pm. Perfect hotel if you looking for a quiet relaxing stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

RAJVIR

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

6/10 Okay

Renee

Travelled with family
It’s an average hotel, convenient location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Liliane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the big Ala Moana shopping center and to the very nice Ala Moana beach and park. A bit of a walk to Waikiki CBD.
Stayed 1 night in Apr 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff.
Stayed 1 night in Apr 2024

8/10 Good

Tinamarie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was very friendly. The only issue is when we got to the room, my son was going to sleep on the pull out sofa, kind of got super grossed out because it wasn't made and there was several blood stains on the mattress. The housekeeper was super sweet and doubled up on sheets. Other then that we really enjoyed staying there. room number was 3705 should you want to change the mattress.
Stayed 1 night in Apr 2024

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Ala Moana Hotel was great from checkin to check out!
Stayed 2 nights in Apr 2024

10/10 Excellent

Manette Faye, Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the convenience and housekeeper are great!
Stayed 4 nights in Apr 2024

10/10 Excellent

Emiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan OShea

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect!!!
Stayed 5 nights in Apr 2024

6/10 Okay

Christine

Travelled with group
The water heater in the shower is unstable.
Stayed 5 nights in Apr 2024

8/10 Good

Milagros

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is always the same. It should be at least different menu everyday.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sung-Hoon

Liked: Cleanliness, property conditions & facilities
Very convenient!!!
Stayed 5 nights in Apr 2024

10/10 Excellent

YEFER

Travelled with group
Liked: Amenities
I loved this place , the service was exelent
Stayed 4 nights in Apr 2024

10/10 Excellent

Milan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 7 nights in Apr 2024

10/10 Excellent

Jiakai

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 7 nights in Apr 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Amenities
Everything was clean, people were nice, the rooms were clean when we got there and the beds were very comfortable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Rhonda

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

MARY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of the hotel because it's just walking distance to Ala Moana Center and the beach. That's the main reason why I booked this hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lucas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to beaches and shopping was perfect
Stayed 4 nights in Apr 2024

10/10 Excellent

Damian

Stayed 4 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful - about a 5 minute walk to Ala Moana Shopping Centre. There’s a Starbucks in the lobby of the hotel and the Café 401 was a wonderful and delicious buffet breakfast. Very helpful staff so overall an exceptional experience for a first timer to Hawaii. Mahalo
Stayed 2 nights in Apr 2024

10/10 Excellent

Renie, Albany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to large shopping mall, beach and park. Not many dining options in hotel and no room service.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Friendly staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Maximus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice peaceful place to be at. Respectful neighbors and staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

chantell stevenson

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2024

8/10 Good

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Jacinto

Travelled with partner
Liked: Cleanliness, staff & service
Excellent service & staff.
Stayed 6 nights in Apr 2024

10/10 Excellent

Yajaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Ricky, Lathrop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

MaryAnn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Closeness to the Mall
Stayed 1 night in Apr 2024

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

JUDITH

Liked: Cleanliness, property conditions & facilities
Convenient location for short family visit.
Stayed 3 nights in Apr 2024

8/10 Good

Sharon

Travelled with partner
Place was .clean and tidy, nice views, it was a pity they did not have any cutlery or crockery in the rooms, even though there was a microwave and a kettle and a small fridge. Swimming pool was not covered with a sunshade, and area outside had no real shade so we could not swim, and then pool closed at 7pm, was a pity because would have been nice to go swimming at night when it was still warm. Shop was quite expensive, check your exchange rate before coming as our dollar was only at 52c to one Hawaii dollar, so it was pretty much double for everything.
Stayed 9 nights in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, amenities
I love that its not in the heart of Waikiki. It's also convenient to be connected to Ala Moana Center. Starbucks and the retail store, Accents in the lobby is fantastic.
Stayed 6 nights in Apr 2024

10/10 Excellent

Melelani

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location!
Stayed 3 nights in Apr 2024

10/10 Excellent

Misty L.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The long lines waiting for elevators was ridiculous
Stayed 4 nights in Apr 2024

10/10 Excellent

Kassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautful hotel. Staff is amazing and very helpful and kind.
Stayed 7 nights in Mar 2024

10/10 Excellent

Yun Kui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveything was great thank you!
Stayed 6 nights in Apr 2024

10/10 Excellent

Dori

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alan mota das

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Hubert H.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was small for a queen.
Stayed 4 nights in Apr 2024

10/10 Excellent

terece

Liked: Cleanliness, staff & service, property conditions & facilities
It is conveniently located and pleasant
Stayed 6 nights in Mar 2024

6/10 Okay

Kirsten

Liked: Cleanliness, property conditions & facilities
Pool was too cold and there was no hot tub. My fault for not checking that before booking but it was surprising that a property in the Waikiki area would not have that. Also the pool closed early and there were no drinks permitted in the pool area. Again fine but just a bit more limiting than I would have liked. Also high pressure sales in the gift shop was a turn off.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shantel

Stayed 3 nights in Mar 2024

10/10 Excellent

Kittikhun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really close to ala Moana shopping center
Stayed 3 nights in Mar 2024

10/10 Excellent

JUANITA

Liked: Staff & service, property conditions & facilities
Beautiful
Stayed 7 nights in Mar 2024

10/10 Excellent

Bing

Travelled with partner
Loved my stay for 6 nights, conveniently adjacent to the mall and walking distance to the church and supermarket. I’ll definitely go back .
Stayed 6 nights in Mar 2024