Hershey Beach Hotels, Galveston

"The hotel was under remodel. The room was fine, but we found wet shorts in the cabinet. We are also found a wet towel soaked in the shower. The room was never checked the three days we stay there our trashcan was overflowing. I had stayed here before and I had no problem. The good thing is the hotel is directly across from the beach with a good view. It’s a great location with a Kroger‘s right next-door in a Walmart mile away. "

"Great location and friendly staff"

"Ocean view was not the best. Was on the 5th floor and you see the roof of the lobby building, which it’s not a big deal, but does need some cosmetic improvements. Also the floors in the room was very dirty, I had to wipe down the entire room with wipes just so that we could walk barefoot. There were two times where we were chasing a large size cockroach around the room, had to move beds to to kill them and noticed so much dust under the beds. One day had housekeeping come in to make the beds and change towels, but only one bed was made. My mother who was with me on the trip is currently recovering from a broken arm and it’s almost impossible to sleep on the bed. I researched the hotels website and saw that there was a single sleeper sofa available and offered in other rooms, so I called front desk and told them my situation and was told there was no such thing available and was not given any other options. Mother had to sleep on chair the entire trip. Was charged over the original price and no explanation of it was given. I would like my money back!. I left the room in better condition that it was given to me as I had to pretty much mop the entire floor with wipes. Also, we did not even used the coffee provided. On the good side: Food from restaurant in lobby was pretty good and staff were friendly. Also, Nikki from the kids activity room was super nice and friendly. "

"Room is very cramped. Bathroom looks dirty, like really needing a deep cleaning. Toilet took 5-8 flushes to free debris from bowl. Refrigerator didn't work (although it was replaced on th3 second day. Room wasn't ready for well over an hour after check-in. Only one elevator functioning and had to share it with maintenance and housecleaning most of the time. I think it is safe to say that I won't be staying here again."

"Great spring break stay. "

"This is a nice hotel. Breakfast great, room was clean. Very conveniently located to the beach. Computers were down at check in which caused some issues but the gal at the front desk was so kind and apologetic that we couldn’t be frustrated. We would stay here again. "

"Met basic need. I was concerned when I found a nail clipper inside the sheets of the bed during night. Not sure the sheets are actually getting changed. "

"This was a great budget hotel. The breakfast was good. The pool was clean, and the staff was nice. "

"Great!"