Heathfield Hotels, London

"Very nice and clean"

"Love it, great location staff was awesome feom the checkin staff to the barista"

"A really wonderful stay for one night after travelling. We were travel weary and the beds were comfortable. The bathroom was a little old fashioned and the bath took a long while to run, however the shower was powerful and hot which was excellent. Toiletries were very good; showers cap, soap, shampoo, conditioner, body milk and body lotion. Tea and coffee, milk and kettle provided. On the downside, I sent two messages several days before arrival asking if we could leave our luggage before arriving several hours before check in time but did not receive a response. Check in and check out were online and that personal touch was lost, however it does make the process more efficient would imagine. We did check in early but room wasn’t ready (as expected) and we left our luggage so we could go and enjoy our day. Concierge was very friendly and helpful. When we did come back to collect the key we weren’t advised about hotel facilities or breakfast options which was a shame. We had a croissant and coffee in the coffee shop the morning of departure but it seems a breakfast was available at a good price in The Green Stag on the premises. Location was excellent. Nearer to High Street Kensington than we thought on the map. Lovely area. We would definitely stay again. "

"Beautiful in top location "

"The room was clean and spacious for a London room. The breakfast was so good. And only 10.99 £. Full bfast eggs sausage n all. The service was great n everyone was helpful. It is a good place to stay. "

"I have stayed here maybe 4 or 5 times now, the hotel is quite basic especially if you’re not in a plus room but it is good value for money, staff are friendly and the location is excellent. Very close to Russell Square tube station as well as a number of eateries. "

"Great spot to be close to many main attractions. "

"Concierge service was first class"

"Lovely hotel. Best part is you have walking access to most everything. Excellent location. Convenient store and restaurants nearby. "