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"We booked a treehouse for an overnight stay on 16 April 2026. prior to my daughter's wedding on 17th. We were allocated the Cuckoo lodge and sizewise it was perfect. My daughter and future husband and my two grandchildren took the studio side which had its own entrance and hot-tub but they also had access to the main unit where the remainder of the family were housed. This included a massive bathroom with double walk-in shower. It had its own access to separate terrace including the hot-tub. The main unit had a large ground floor living accommodation with a large outdoor terrace housing another hot-tub. Ground floor also led onto a very large bedroom suite with a walk-in shower and a separate large copper bathtub. It also had a large sofa bed. This bedroom housed my elder daughter and her four children more than comfortably. The wife and I shared the mezzanine bedroom overlooking the main living quarters. A blackout blind helped keep the room dark. We made use of 'The Pin' bar and restaurant along with the spa complex which is in the main hotel area. A golf-buggy ensured people got to these additions without any bother. The treehouse was a perfect start to a perfect day. It was clean, staff were attentive to the family needs and I would recommend it to anyone."

"Great hotel with spacious comfortable room although decor is a little dated and signs of wear and tear were apparent. Minor niggle was that I could seem to get the normal UK TV channels on the TV, BBC, ITV, Channel 4 etc. It had Internet TV with loads of channels but not the main UK channels for some reason? Had to use iPlayer on my laptop. I did try iPlayer on the TV itself but the video kept buffering so I guess the internet wasn't up to it. As I was only staying 1 night it didn't really affect my stay that much."

"This was a very average hotel. The family room really only works if you have small children. We ended up leaving early. The staff was very nice though and breakfast was delicious."

"This was a hotel we had passed many times and not gone in as we did not like the look from the road. I unwittingly booked it assuming it was in Richmond north Yorkshire not right on the A66. BIG mistake it was the best stay we have had for a while. Staff were very helpful and friendly. Everywhere was clean and tidy. Only thing we did not like was breakfast in our room. The basket delivered to the room was good but you had to eat it on your knee. A small table and chairs in the room would have been better. Still will recommend the hotel to all our friends and family. Great service."

"Very large room. Room 53 in a separate building from the main hotel building. Huge living area and 2 bedrooms and one bathroom. Just a minute off the motorway. Tired fittings and fixtures. Dated bathroom. Sofa and chairs look newer though. Perfect for overnight stop which is what we used it for (very spacious for 3 adults). We arrived at half past midnight and reception was friendly, quick and helpful."

"Very noisy room. Someone was trying to get into our room at 3am. Not impressed "

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"Sadly we both had a breakfast that was cold Such a shame as the hotel s great "

"Splendid accommodation. Great amenities & very good service"