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"Room needed a little TLC, staff were excelrnt and breakfast was good."

"Great stopover, lovely rooms, fantastic restaurant!"

"Were there for a wedding, great venue, food was nice, especially the breakfast. The courtyard rooms are small but comfortable, although could do with some maintenance"

"Lively stay, staff brilliant"

"I cannot fault this hotel, Top marks for everything especially service and excellent food"

"Good breakfast and competitively priced, building is very old and has character, however it’s a little dated."

"Another fantastic 2 night stay in glorious weather.. added bonus was the Bank Holiday Garden Party & BBQ !"

"Ideal for a 2 day stopover and explore the town castke & museum."

"Staff were excellent, food very good. Rooms clean with everything we needed. Thanks."

"Helpful and professional staff, very polite Great swimming pool Definitely recommend"

"Excellent hotel, comfortable bed and good food."

"Friendly staff, good location"

"Genuinely an excellent set up and stay, we extended after a wedding and it was a beautiful start to a northern holiday. Top tip ask at reception for discounted tickets to Beamish open air museum!"

"Great stop off B&B, good breakfast, in a central location"

"Cheery helpful staff, clean spacious room; good menu & good food at a fair price. Quiet location with ample off street parking."

"Well presented beautifully cooked breakfast. All staff extra helpful. Very pleasant stay."

"Lovely staff/interesting menu/good bedroom/great breakfast/other guests felt the same"

"Hosts were wonderful, room was very clean with en suite bathroom and location was perfect for a short walk into Richmond town center. Definitely recommend West End Guest House"

"Clean, with very friendly staff"

"Wonderful place after a long day walking."