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"The hotel itself is great for early flights Bed comfortable. The usage of the phone to operate the room is great. Unfortunately for me specifically he was my first time to use the hotel the staff on that late shift was not friendly not professional at all even after I told them that he was my first time no alarm bell rung for them to helpful.shame for lack of customer service."

"Gatwick South terminal Hilton Hotel was excellent for our 1 night stop over before our morning flight to Antigua. We arrived by coach from Bristol but found the signage from the coach drop off point for finding the entrance to the hotel lacking and when we eventually found our way both passenger lifts were out of order. "

"First of all the negative things we renting a room that was small the bed was in one corner and we had to climb all over each other to get out of bed the main problem with this room is outside the window is a plant room for the aircon units in the rooms and it kept us up all night, In the morning I asked if we could move to a better room even know I had to pay another £30. The positives the rooms were very clean and tidy the swimming pool and steam room's was excellent and all staff was very helpful and polite. "

"Excellent "

"Nice hotel.with good room.and.good breakfast "

"We were very impressed by the friendly and helpful staff. The room was clean and spacious and the food was excellent. "

"Great start to our holiday! Food was adequate, bed very comfortable so slept well and that short walk to the terminal was awesome. Will definitely do again as you start your holiday a day early - perfect. "

"Hotel is in an ideal location, we used the swimming pool which was good fun with our 1yr old. The staff were amazing when our child was suddenly sick in the night. Their staff cleaned our whole room, changed beds and gave extra towels and sheets; they were so helpful we appreciated it. Breakfast is really nice too and easy to help yourself "

"No breakfast, no evening meal, shower only had 2 settings: off and burn you alive. Towel radiator leaked onto electrical wires. Moved me to another room where another guest entered the room (using the same key code) as I stepped out the shower. Mattress had an interesting feature where a spring poked in my back. I think Basil Fawlty provides a better service. "