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Reviews of Halong Sapphire Cruise

4 out of 5
Halong Sapphire Cruise
Gate 26 Tuan Chau Harbour, Ha Long, Quang Ninh

Reviews

9.2

Wonderful

Rating 10 - Excellent. 9 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.2/10

Cleanliness

9.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gerrit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and staff were amazing! Definitely a must do in Ha Long Bay! Gorgeous views and non-stop food, can not believe we got so much! The staff had small activities planned and everyone on the boat got to know each other. Great time
Stayed 1 night in Feb 2024

10/10 Excellent

Suat Theng Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magic Halong Bay
Excellent experience. Sunny was a wonderful host
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Seven P on 29 Nov 2019
Dear Sir/Madam. Thank you very much for your review We are much appreciated for your time Your sincerely

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip!
We did 2 nights which was just the right amount of time- it really was an amazing trip! The boat was just lovely, staff were excellent and the food was top rate. A few things to know - you need to take your own drinking water. You are charged for all drinks incl water and the charges are very high in USD. The itinerary is great, but it’s also very busy. We loved it! And completely accomodating for our Miss 6.
Stayed 2 nights in Sep 2019
Response from Sapphire Cruise Team on 16 Oct 2019
Dear Joanne Thanks for taking time to write us review. Best regards

6/10 Okay

Iris

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The ship was older than it looked on the photos of the website. The stuff was nice to upgrade our room so we had lots of space on the terrace to our selves, but it was at the back of the boat so it was too hot to be there( they need a fan) and near the engine so it was loud most of the time so not much use for the upgrade. The activity was not clear till you get on the ship and they cancelled Thai chi lesson in the morning and the cooking class of 5 minutes is a joke. Only few spoke English, but the stuff were all nice. As I paid bit more than other Cruise, it was little bit disappointing.
Stayed 1 night in Sep 2019
Response from Sapphire Cruise Team on 16 Oct 2019
Dear Joanne Thanks for taking time to write us review. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and cruise. Free transfer to and from the hotel. Started off with a problem but cruise staff fixed it for me effic
Stayed 1 night in Aug 2019
Response from Sapphire Cruise Team on 19 Sept 2019
Dear Sir/Madam Thanks a lot for your taking time to write us review. Wish you all the best

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
I went for two days and one night through Saphire and the following are the pros and cons: PRO: -Good service -Good rooms and jacuzzi in the bathroom - Free activities like swimming and kayaking CONS: -Most of the staff members don’t understand English making it difficult to communicate -The cooking class was a five minute class which seemed repetitive because we made the exact same rice paper rolls for dinner the day before. - drinks are three times expensive as compared to Restraunts in Hanoi and if you get your own alcohol, they charge you for that too. - if you have a liking towards think and tough pillows, you’re ready for a good sleep. - you will be in Vietnam but most of your meals will be western and bland. (They even had unsalted bacon) Overall enjoyed the complete trip because ha long bay is beautiful and waking up to the view is an experience by itself.
Stayed 1 night in Aug 2019
Response from Halong Sapphire Cruise team on 30 Aug 2019
Dear Sir/Madam Thanks a lot for taking time to write us review. we are much appreciated. Your sincerely Halong Sapphire Cruise team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NEW CRUISE, great food and friendly staff Never regret to book Sapphire cruise. Free pick up and drop around Hanoi old quarter to cruise by bus ,The room was spacious and comfy. The jaccuzzi was excellent too. There is a good selection of movies to choose from on the TV in the room. I did enjoy activities: kayaking, swimming... and Lots of time to relax by myself, no rushing at all. I love the way they set foods. It's look great and tasty I would recommend this trip on this ship and would love to return myself in the summer.
Stayed 1 night in Jul 2019
Response from Halong Sapphire Cruise Team on 22 July 2019
Dear Value Clients Thank you very much for staying with us. We are much appreciated your time to write us review. Wish you all the best Your Sincerely, Halong Sapphire Cruise Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good, staff were friendly, I would have liked a bit more cruising around in the Sapphire.
Stayed 2 nights in May 2019
Response from Sapphire Cruise Team on 10 July 2019
Dear Value Clients Thanks you very much for choosing Halong Sapphire Cruise. We are much appreciated your review. We will try our best for better service Your sincerely, Sapphire Cruise Team

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2019
Response from Seven P on 29 Nov 2019
Dear Sir/Madam. Thank you very much for your review We are much appreciated for your time Your sincerely

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Seven P on 29 Nov 2019
Dear Sir/Madam. Thank you very much for your review We are much appreciated for your time Your sincerely