Search Guaraguao Arriba hotels

"We tried to check in before 4 pm and told our room was not ready. we stayed in the lobby and was not told room was ready until we got in long line and got checked in around 5. We were also told to get in the TSA line 4 hours early. That meant we needed to get in the line around 1 AM. We tried to cancel our room and would not be given our money back. We stayed in the room and tried to go to sleep. The window left in way too much light. The door let in way too much light. The room was so cold we needed to turn up the heat. The place was really loud. i would not recomend ever staying here"

"El lugar tiene detalles deteriorados, solicité limpieza de cuarto en dos ocasiones y no se concretó. El personal muy amable. "

"We were married here 22 years ago and it just as lovely as then."

"The hotel itself was nice. Service was very slow. Staff had a negative attitude especially by the pool. Paid a premium for service for below average help "

"Staff was so friendly, rooms was clean and roomy, only con was main elevators were down to one which got pretty tight at peak times. Overall great experience. "

"Everything is very clean. Every staff member encountered was friendly and helpful. Walking distance to a terrific grocery store. "

"It was exactly what we needed for our first night in PR! Staff were wonderful!"

"First, the staff is outstanding. upon arrival Dylan checked us in. This young man was professional but more importantly super friendly. He provided us with great information about the local neighborhood and some super dining recommnedations. The rooms are very clean and spacious. Room has all the basics a traveler would need. The downsides to staying at this hotel range from the overpriced drinks and food to the resort fee added to the end of the stay bill. A gin & tonic was $18.00 as opposed to a well crafted cocktail in Old San Jaun was $15.00. The pool area is nice but very small. Most chairs are not in the sun for a good portion of the day. The area being small, it was difficult to find chairs, especially when the hotel allows cruiseship guest to rent out cabanas (not in the sun). Then the cruiseship guest take pool chairs as well. Given the limited pool area it is unclear what the resort fee is for. Very disappointing overall. The best part of our stay was the staff! "

"We loved our stay! The one bedroom with kitchen was perfect for our family of 4. Pool was big with enough space for everyone. Beach was gorgeous, pretty wavy/dangerous for swimming if untrained. Activities were great, workout area was great and never too busy. Restaurant was also good when we ate/drank there. We loved the ground floor room with walkout to pool area. Construction was a minor annoyance, not bad. They also had an issue with fire alarms going off at night- but did reimburse our resort fee for those days. Overall we would gladly stay again. "