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"Dirty room and air con not working. We booked one night so that we could get a restful sleep. Air con didnt work so had to keep tbe balcony door open to keep cool at night. Problem is that is it across the termini and extremely noisy throughout the night.. the room, linen, headboard all very dirty.. dont stay.. its worse then bad!"

"Breakfast was average"

"Beautiful Hotel. Lovely additions to the bathroom, including Hive body wash that is delightful. Very clean. Easy access to Termini due to proximity. We were only there for one night, but would love to stay again. "

"Nice hotel with spacious rooms. But our room was not cleaned multiple times whilst we were out for the whole day. They don’t replace coffee and milk pods in the room unless asked (which we had to do every day). Staff are friendly and welcoming. Breakfast was good."

"Great location, staff & amenities. I’ve already recommended it to a friend. Breakfast was amazing, cappuccinos amazing & the staff was so helpful and kind!"

"Excellent place for families! Very safe and staff super professional thanks for Alberto when arriving and Emanuel for departing definitely we comeback with complete family! Time is incredible!!! "

"Overall good stay for 3nights and good options available for breakfast. Close to all major attractions. Issue: Staff provided inaccurate information about early morning breakfast availability due to confusion between evening/morning staff. Not even coffee( forget breakfast!) made available from the machine when requested a day earlier. Breakfast was prepaid for the stay. "

"The staff was very kind and nice. Recommended us good restaurants nearby, helped in all our inquiries."

"Relaxing location but the check in process is a joke! Messaged before arriving to see if we could check in early and they said yes if its available, when we arrived they said no check in is at 2, didnt even check if it was available. Then you have to get a ticket and wait to be called to check in, no one even told us you needed a ticket. There are around 30 people waiting to check in and each one takes 10-20 minutes. We had a room for 3 and the 3rd bed wasnt even made up, all blankets were still in cupboard. There were also stains (looked like blood) on the floor No cups or anything in the room either, wouldnt hurt to put some plastic cups or even a kettle with coffee facilities in Toilet didnt flush properly and leaked from the tank"