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"Great location, facilities and staff excellent "

"We needed to check in quickly so we could catch a shuttle to the Australia Zoo and they were very accommodating. When we returned, our luggage was waiting for us in our delightful room. Everyone was wonderful. "

"Place was clean and it was good of quality"

"Clean room nice staff comfortable bef"

"Very basic and probably better suited to sports teams and school groups which seemed to make up the majority of other travellers. Loud music played from the pub downstairs but did stop promptly at 10.30pm each night. A bit of a walk to the CBD for my office, and food options were mostly fast food. Fit out is a bit dated and tired. Will likely try somewhere else next time. "

"All staff went over and above! Definitely will stay here again!"

"Lovely warm friendly staff Clean and tidy Comfortable beds Coffee machine issues "

"Pros: Great window view; customer service prompt and courteous; buffet breakfast was more than adequate; location close to a bus hub; and the hotel is located across the street from a “Soapbox” for self-serve clothes laundering. Cons: no electrical outlet in the bathroom and was I was not given the room I paid for but I thought I had negotiated a mutually acceptable lower rate with management. To my disappointment, after I checked out, my refund was less than the negotiated amount. The hotel did not respond to my inquiry about the deficiency."

"Staff are always friendly and helpful "