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"Nice breakfast with gluten free options. Unfortunately, the check in was terrible. Guy at the reception was unpleasant and ignorant. Despite my querries the day before our arrival, nobody from the hotel ever replied. Let alone told us there is no transfer after 10pm and that due to restricted parking one has to walk the bags about a kilometre from the car to the hotel. Not fun when it is late. One is tired and let alone has forgotten something in the car.. Fortunately, lovely lady at the reception called Neve has smoothed things up in the morning. Just that the night staff spoiled what otherwise would have been a fantastic experience."

"Just great!"

"The staff is wonderful. The space is great. Renovated and clean. Right in the heart of the city. 10/10 would recommend. "

"Close to the train station, beautiful city, and the room was very comfortable. Breakfast was included and very impressive! "

"Amazing hotel! "

"This was the most relaxing stay. The thermal pool is a game changer. The spa services were top notch. The brunch was unreal. Staff were lovely. Would absolutely stay again!"

"Very clean and modern accommodation, the location was fantastic as well with the piazza being only a matter of a couple minutes walk away and 15-20 minutes from Porto Nuova train station. Staff were fantastic and check in process was made simple with the instructions they sent over on WhatsApp. Definitely recommend for your next trip to Verona! "

"From the minute you arrive, the staff could not be any more friendly or helpful - excellent service. Breakfast buffet is particularly good & rooms each have their own characters. Hotel is ideally located so you can drop back to the hotel for a quick rest before heading out once recharged "

"Best breakfast buffet we ever had."