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"Friendly staff"

"Yes"

"Always clean and the staff are great "

"Fabulous, beautifully decorated bedroom with nice toiletries and refreshments tray. Breakfast was amazing, local ingredients (quality), tasty fruit salad, freshly squeezed orange juice and a surprise Easter egg on Easter Sunday. They think of lovely touches like complimentary cake in the afternoon. Have stayed in lots of places in Keswick but this place is the best. Definitely returning next year. Also staff are so friendly and nothing is too much trouble. They make you feel special "

"Lovely stay! Friendly staff and a great breakfast! We’ll definitely be back! Thank you "

"Clean room. Excellent and courteous service. Staff very knowledgeable and friendly. Will come again. No issues."

"Room clean and warm with clean towels and very comfortable bed, just needs a coat of paint to brighten it up, staff were excellent and breakfast very good, never had a car so parking not applicable , to be honest I would stay again but they really need the painters in"

"It's in a remote location which is nice if you want to get away from it all. Good value. The sat navigation took us down a very potholed road but the road on the other side was in better condition so just something to be aware of. Characterful hotel, particularly the foyer. The breakfast was ok, very filling. Service was a bit chaotic with no plates when we arrived so had to wait. Rooms were nice and clean. Staff were welcoming. The games room has seen better days. "

"Nice room at the top of the property, family run business with Mum, Dad, son and daughter all working in the establishment.. the son and daughter are a credit to their parents, so friendly and chatty. Breakfast was great and lots of choice, we were very full after it. Great location next to Derwent water and within walking distance of the town centre. Will definitely be booking to stay there again sometime."