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"Room excellent, upgraded to executive room, but on 2nd floor, with no lift working. This was OK, but only because we had very light luggage. We really need a ground floor room if there's no lift now, as we are both pensioners sand beginning to experience mobility issues with stairs."

"Breakfast was very good, good variety and hot. My wife is Lactose intolerant and wheat free. The staff were very helpful in making sure that she was given freshly cooked items. The room was clean ans Sraff very friendly. We didn't use the bar as were were attending an R.A.F. Reunion. The only disappointment was the cost of the car park."

"Good location , £11 parking for hotel guests. Fantastic staff, very helpful "

"Such a lovely 2 night stay. Staff were really friendly and helpful. Clean and lovely hotel for the price paid. Only downside to the stay was that on Saturday night although the pub was over half empty there was over a 60 minute+ wait. So we had to travel else where to eat."

"We had a great one night stay at the Hex hotel before visiting the zoo. The hotel was immaculate and the rooms were well thought out for families."

"Hotel was a bit grubby and in need of new decor, staff were great and helpful but room booked for 3 with sofa bed had no bedding suppled"

"Ideal location with marvellous views of the cathedral. Parking easy. The hotel itself tired and reminiscent of previous faded 1980s glories. Needs refurbishment. The staff though truly excellent and that was a redeeming feature"

"Very nice hotel. Easy to get to."

"Room was very nice. Internet was spasmodic. Breakfast was terrible it was cold and waited 40 minutes for tea and toast. Very noisy from street outside."