Top Hotels Near Grand West in Cape Town from AU$66

"Nop"

"Hotel is on edge of the Canal Walk and the large Century City mall with many restaurants. The buffet breakfast was excellent and the small restaurant, “Slate” offered up small meals. Buffet staff worked hard each day, yet were welcoming and smiling even with large groups overflowing the large room. Pool was large, clean and had lounges and umbrellas. The hotel was exactly what we anticipated but for the front desk reception who seemed incapable of solving small problems (needed 3-prong plug for charging and epac machine) as my husband was ill on arrival. At dusk the four ‘managers’ with no other customers, told this senior to go to the mall and get one when I had no idea where I was, even, let alone head off on my own. The Operations Manager immediately was in contact when he heard of our difficulty which we appreciated. No hesitation in recommending this facility."

"The two-bedroom apartment was very spacious and well-designed, with two bathrooms that made it especially convenient. The rooms were clean, modern, and comfortable. The staff were friendly and welcoming, which made the stay even more enjoyable. While the breakfast was good, it could be improved by offering a wider variety of options for guests who do not eat pork or beef"

"Yes"

"First let me say, the staff here are lovely and very professional, however this hotel is far from a 4 star. I checked in and found ROACHES (several) in by bathroom, and the AC was not working in several of the rooms I was moved to. I had to change rooms 3x before finding one acceptable. Room service is subpar, and i found my bed sheets had stains when they would change the bed. This hotel needs renovation badly. I gave 2 stars because the staff was really nice otherwise it’s a 0. Will not be booking here again. "

"Very practical one bed apartment, clean and with nice views. Well equipped. "

"Liquid soap shampoo and conditioner which is quite standard in bathrooms Resturant was disappointing. We waited over an hour to serve us by which was 10 pm. We enquired several times why it took so long . Answer Resturant was busy !! The Resturant was only 1/3 rd full. My meal was cold "

"Spotless room"

"Staff where amazing"