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"I absolutely love this hotel. I appreciate the amenities, cleanliness, and breakfast, but most of all, the staff is exceptional with their professionalism, knowledge, and down-to-earth attitude. Hats off to Reggie, the manager—this is my new favorite spot whenever I am in town. I feel comfortable and safe with my family."

"Very good property"

"The furniture and carpet were filthy. Definitely couldn't relax upon arrival due to the dishwasher still running. When asked about it I was told "we get a lot of traffic". Ordered room service and told my onion rings would arrive in 10 minutes instead it was an hour or more later. Requested bedding for the sofa bed and ended up calling 1.5hrs. later and the request had not been relayed to appropriate staff, so we waited another 30 minutes. This is a decent place if you're in and out but not if you are looking for relaxation or vacationing. Very disappointed based on the reviews I thought it was going to be a good pick."

"Clean room, shops nearby"

"Great stay and friendly staff! "

"The hotel was nice however my biggest complaint would be about the housekeeping service. We requested for housekeeping expecting the dirty sheets and pillowcases to be replaced with clean ones however upon inspecting we realized that they were not replaced but flipped over. The floors also weren’t vacuumed because the same crumbs and dirt on the floor was still there after the service. The rating would have been higher however after what we experienced with the housekeeping service it raises the question if the sheets present when we checked in was ever washed or replaced. Also the elevator was quite slow. "

"The guests and amount of chaos at the hotel made us feel unsafe. There were 12 -14 motorcyclists parked in the garage, that would blast music and smoke pot, no one told them to turn the music off or leave the garage. They were all in the lobby, and made inappropriate comments to us."

"Location was good, close to the galleria, NRG, and Toyota center. You pay extra for parking but it comes out of your security deposit ($25/night). Staff was friendly. Room was spacious, lighting dim but windows helped. I communicated with the hotel and requested early check in a week before my arrival since my flight changed, they told me I could pay an extra fee for it which I agreed to but when I got there the room was not ready. Since I stayed for 5 days they said it was required for housekeeping to come in and refresh my room at least one day, they never refreshed my room but did leave new towels on my sink."

"Yes"