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" We had a great stay at JW Marriott KL! The location is excellent—right in the heart of Bukit Bintang, just steps away from Pavilion mall and lots of food options. The staff were very friendly and helpful, always greeting with a smile and quick to assist. The food was delicious, especially the breakfast buffet with plenty of variety however would have been easier to label food ingredients for those with food allergies. Staff awareness of food allergies will be beneficial "

"Great place! Lobby is perfect for business meetings. "

"Easy check in, well equipped gym, good location and view from pool. Walking distance to city centre and Conlay metro"

"Very helpful staff "

"Definitely recommend this hotel. It was in a great location. Very convenient to transport and shopping. The staff were very friendly and the hotel facilities were very good."

"Wonderful Birthday Stay! Had a fantastic stay at Pavilion Hotel KL by Banyan Tree. A big thank you to Jennis Siaw at the front desk — she noticed it was my birthday from my passport, wished me personally, and even arranged a surprise cake! She also extended our checkout time as the room wasn’t ready at check-in. The hotel is super convenient, with direct access to Pavilion Mall and a link bridge to KLCC. Great service and perfect location — will definitely return!"

"Excellent hotel. Staff are incredibly welcoming and friendly. In-room amenities are excellent and bed is very comfortable so an excellent night’s sleep. Design of hotel is stylish and modern. Breakfast is excellent. Pool and gym are high quality and a great experience. "

"Great stay, well situated for local transport and shopping. Most attractions reachable by public transport from NU Sentral station. Friendly and helpful staff, large room. Breakfast buffet very good."

"awesome hotel in the center of kuala lumpur ..The concierge arranged all our taxis to and from the airport and around KL ..Lovely staff very attentive "