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Resorts World Genting - Genting Grand

Photo gallery for Resorts World Genting - Genting Grand

Featured image
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Resorts World Genting - Genting Grand

Resorts World Genting - Genting Grand

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Genting Highlands Resort, Genting Highlands, Pahang

Explore the area

  • Popular LocationSkyAvenue5 min walk
  • Popular LocationSkytropolis Indoor Theme Park5 min walk
  • Popular LocationGenting Highlands Theme Park6 min walk
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)71 min drive

Choose dates to view prices

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - Genting Grand is in the entertainment district. Genting Highlands Theme Park and Skytropolis Indoor Theme Park are local attractions and those in the mood for shopping can visit SkyAvenue and Genting Highlands Premium Outlets. Genting Skyway and Happy Bee Farm & Insect World are also worth visiting.

What's nearby

  • SkyAvenue - 5 min walk
  • Skytropolis Indoor Theme Park - 5 min walk
  • Arena of Stars - 6 min walk
  • Genting Highlands Theme Park - 6 min walk
  • Chin Swee Cave Temple - 6 min drive

Restaurants

  • Ming Ren - 2 min walk
  • Dragon-I - 6 min walk
  • E18hteen - 7 min walk
  • The Olive - 7 min walk
  • Coffee Terrace - 8 min walk

Getting around

  • Batang Kali Station - 39 min drive
  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 161 min drive

About this property

Resorts World Genting - Genting Grand

5-star luxury hotel, walk to Genting Highlands Theme Park
This smoke-free hotel features a full-service spa, a casino and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, 24-hour room service and a business centre are on-site. All 745 rooms offer free WiFi, 24-hour room service and plasma TVs with satellite channels. Guests will also find minibars, separate baths and showers and coffee makers. Bathrooms are shared.
Resorts World Genting - Genting Grand offers 745 forms of air-conditioned accommodation with minibars and a safe. Plasma televisions come with satellite channels. Guests have access to shared bathrooms. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, M Spa. Services include facials, body wraps, body treatments and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 18 per day)
  • Local area shuttle
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shared bathroom (in-room sink)
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: MYR 18 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Genting Grand Genting Highlands
Genting Grand Hotel
Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel
Maxims Genting Hotel Genting Highlands
Resorts World Genting Genting Grand Genting Highlands
Resorts World Genting Genting Grand
Resorts World Genting Genting
Resorts World Genting - Genting Grand Hotel
Resorts World Genting - Genting Grand Genting Highlands
Resorts World Genting - Genting Grand Hotel Genting Highlands

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 23 out of 52 reviews
5 - Excellent 44%
Rating 4 - Good. 22 out of 52 reviews
4 - Good 42%
Rating 3 - Okay. 7 out of 52 reviews
3 - Okay 13%
Rating 2 - Poor. 0 out of 52 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 52 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.3/5

Staff & service

5.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

3/5 Okay

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent and most important - we feel safe going back to our hotel room anytime of the day or night!! Will surely visit again!!
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. Hotel very clean. The hotel is very convenient to all the entertainment areas.
Stayed 2 nights in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep it up
Good
Stayed 1 night in Mar 2019