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"The room is very clean, the staff are friendly, and the shuttle is very reliable for transportation to and from the airport. In the lobby, there are social games, which are useful for young kids"

"The hotel was lovely. The only issue was there was lots of dust and dirty spots on the hardwood portion of the floors. Mopping the floors at least when a new quest is arriving should be done. Late night pizza wasn’t good and cold. I was brought a small bucket of ice, but no tongs to pick it up or a glass to put the beverage into."

"The room was beautiful and clean, also the water was nice and hot.Only two complaints 1. The pool was closed for 4 days, my entire trip. 2. There aren’t any microwaves in the room, you have to go downstairs to the lobby in the mini store to warm up your food which suck. "

"The front desk as very friendly and polite"

"Had an amazing stay. Staff.was super friendly. "

"The staff were very rude. The room was not properly stocked with toiletries, linens, ice bucket and cups. When we asked staff for items they said they would be up in 5 minutes which they never came and we had to keep calling them. They acted like they did not want to be bothered. This will be our last time staying here it seems each time it is something new."

"Wall paper coming up, water heater is a bust, low staff, "

"Very large hotel and excellent front area staff especially the night front desk employees. They offer a decent continental breakfast. Located just off of broadway making it easy to enjoy Saratoga Springs."

"The inn at Saratoga was the perfect place to stay the night. The rooms are clean and the beds comfy! The staff were all amazing. "