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"We stayed in the Balcony Villa with Mt. Fuji View Bath – Type A, Non Smoking (124 sqm). The villa is spacious and well designed, with three western style bedrooms on the ground floor (six beds in total: one double, two singles, two singles) and a Japanese tatami room with two futons on the second floor. Amenities such as coffee, toothbrushes, and combs are provided directly in the villa, and free hot drinks are available at the lobby. Check in was smooth and the hotel already had our Expedia reservations prepared. As with most Japanese accommodations, copies of our passports were taken. The villa layout is practical, with two showers and one toilet on the ground floor, plus another toilet on the second floor. The upper level also houses the kitchen, dining area, Japanese room, and a bath tub with a view. Shuttle services to Fujikawaguchiko Station are available, making transfers convenient. For those driving, the resort area offers ample parking. Do take note that the surrounding roads are narrow, so larger vehicles need to navigate carefully. Breakfast and dinner are provided. Breakfast offers a choice of five sets, including three sandwich options, one rice bowl, and one vegetarian selection. Dinner is a hotpot meal where we can choose between noodles or rice. Overall, Fuji Gran Villa – Toki offers comfort, space, and a relaxing retreat with a view of Mt. Fuji."

"The staff is really friendly and the mount fuji view from the hotel is amazing "

"Very spacious room, location was close to many activities and restaurants."

"Clean room, friendly staffs, good drum show and yummy breakfast and dinner. It is worth to stay one night to relax it."

"Helped me see Mt. Fuji at sunrise. There was a thick layer of fog forming right above the Yamanakako Lake in the early mornig, which seems to be a common thing in this season. Because this hotel was above the fog it didn't obstruct our view of the beautiful Mt. Fuji at sunrise. It was a very clear and sunny day, and the fog cleared up within a couple of hours after sunrise. If you are aiming for sunrise picture, this hotel really enhaces your chance of catching the precious view. "

"Clean room, good ontsen on top floor with view on Mt Fuji, great breakfast (unfortunately no gluten free bread or plant-based milks), very helpful staff at helping navigate public transport. "

"Resort was a perfect mix. One side had a grand view of Mt. Fuji, the other side looked out into the theme park (Fuji Q Highlands). Hotel Guests had free access to the Onsen next door and had an enclosed walkway for access. The onsen was clean and had a great payment system for items you need (vending machines, souvenirs etc...); electronic bracelet that allowed you to purchase from venders & souvenir stoors. Final Payment for services at a kiosk on the way out. "

"Room was huge, spotless, and nice. Was a little perturbed by the number of giant hornets I saw, but that's the mountains in fall for you. Really historic and beautiful place. Food options within the hotel were strange and annoyingly expensive - I get that it's a 5 star hotel but not everyone wants to shell out a ton of money to eat there and it's one of the furthest hotels from the main parts of town so it feels exploitative of a captive audience. Food was Ryokan style, which was fine, especially if you're looking for that kind of service. I've stayed in cheaper onsen Ryokans that had more convenience regarding food that didn't feel like I was getting baited."

"Wonderful view of mt.Fuji and vegetarian Japanese dinner was wonderful. "