Franklin Hotels, Provo

"CLEAN AND FRIENDLY "

"All good, but breakfast needed more staff"

"It was a really unpleasant experience."

"We absolutely LOVED our stay. The second we walked in the lobby we were greeted with kindness and check in was the fastest I’ve ever experienced. The breakfast buffet was amazing and great coffee as well. I am a housekeeper and I was very impressed with how clean everything was-and believe me I’m picky! The gym was nice, great machines, and very clean. Awesome location, you can walk across the street and you are at the outlets for shopping. Lots of places to eat and a very nice grocery store nearby. The only downfall was the pool and hot tub were always full of families when we wanted to use it. Oh well. Nice outdoor fireplace too. We are DEFINITELY going to stay here again though."

"The breakfast was very convenient and good.Parking was great. Loved the fact they have such a comfortable lobbu with lots of tables, pool table and tv's. "

"Conveniently located, clean, friendly staff, beautiful mountain surroundings — great value overall."

"Overall, not a terrible place to stay. The beds were comfy. The breakfast wasn't varied but reliable. The blackout curtains could be better at blocking out parking lot lights. The bathroom was clean enough but had signs of wear and tear. The staff was helpful when we wanted to change rooms because of the bright parking lot lights. They also cleaned the room very well when we asked. Overall, not bad, just not great."

"Arrived early from a long day of travel and the front desk found a room for us. Highly recommend."

"Overall a clean hotel that smells good and has clean rooms. Breakfast is great with waffles, bagels, oatmeal, hard boiled eggs, cereal etc..I would stay here again and recommend this place to others. "