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"The hotel is very centrally located and the staff are very nice, helpful and great. We asked for a small fridge, which they provided for free, but it don’t really work. We didn’t ask them to fix it, we just then used cooler bags and ice. The restaurant downstairs - Rosa Mexicano - has very tasty food but isn’t very accommodating to kids during mealtime rushes."

"No coolers in the room"

"Air conditions quit warm"

"Have stayed here for years. Haven’t though in a couple years and our room was worn out. It was 2-star at best. Too bad because great location. "

"The hotel is well situated, and the staff were helpful. The property needs some updates internally and the lifts often didn’t work. At the time of our visit construction work was being done right outside the hotel all through the night and the noise heard in the hotel rooms on the road side was considerable. We requested a room move which the staff did accommodate. If staying at this hotel I would recommend requesting a room at the back, as these rooms are much quieter."

"Serves breakfast, Clean room, nice size bathroom with a walk in shower and helpful staff. The hotel is literally a 1-2 minute walk to Time Square."

"There was only one elevator working for our side of the hotel 1 to service a lot of floors wasn’t ideal "

"Nice hotel and good breakfast. Would stay here again."

"Terrific location. Right on Times Square, yet not loud or obnoxious. This place was calm and peaceful. Clean, big room and great amenities. Highly recommended!"